Saurabh Kathuria

With nearly two decades of extensive global experience across India, the United States, Europe, Asia, Australia, and the Middle East, I possess a distinguished record as an Operations Transformation Specialist. My notable achievements include driving growth strategies for various multinational corporations and domestic brands. In my current Senior Manager role, I contribute credibility and valuable insights into critical areas such as revenue growth, fostering relationships with stakeholders, clients, and executive management, while concurrently spearheading innovation and transformative change initiatives. As a staunch advocate of a Culture of Excellence, I continually focus on enhancing platforms, products and executing a forward-looking CX Strategy. Throughout my professional tenure, I have significantly contributed to business growth by optimizing operations and amplifying customer engagement on digital platforms. Furthermore, I have collaborated closely with management committees to streamline Operational efforts, mitigate Risk, and redefine customer experiences. Areas of Expertise: Process Optimization | Risk Mitigation | Stakeholder Relationship Management | Strategic Business Analysis | Digital Business Transformation | Leadership | Customer & Employee Engagement Strategies | People Management.