Kathleen Sixsmith

Currently leading several teams in the Hyperscale Data Center industry in the areas of information technology, quality improvement, strategic objectives, and goals. • Our team works directly with end customer representatives to understand their organization at all facets (business model, processes, and users) and translate their requirements for the internal software development team • I spearhead the software development lifecycle for our project ensuring quality product delivery for our partner/customer. • I Manage all aspects of projects with direct accountability. • I build and manages multiple, multi-functional collaborative project and/or work teams. Coordinate the activities of multi-functional teams, as well as the project budget, task dependencies and schedule. • Scope, risk, and issue management, including documenting, communicating, and facilitating resolutions or mitigation plans. • I Develop, initiate, and manage a communication plan, including regular project status reports to our executive team.

Oversaw $50M+ 5G Core Architecture and vendor ecosystem; streamlined SoW/BOM delivery and accelerated vendor on-time performance by 25%. Drove Agile portfolio governance with automated JIRA metrics dashboards, aligning program KPIs with executive OKRs. Championed DE&I and engagement initiatives, boosting eNPS by 12 points across the PMO. Mentored PMs and engineers in Agile best practices, backlog refinement, and sprint velocity improvement.

Implement, spearhead and create cross-functional project plans, programs, and process improvements including a complete transformation from waterfall to agile in the TES organization. • Currently serve as the Agile Coach within the team to transform into more of a DevOps model. • Provide mentorship and support for other team members and project management staff on agile methodologies. • Act as a central point of contact and liaison to national, division and local market contacts for field upgrades and maintenance emergencies as well as new builds and environments.

5G Transport Engineering PMO Manager 2 Champion multiple PMs, engineers and workstreams on the 5G Core Architecture and Development team. Manage and drive vendor plans, BOMs, SoWs • Actively track, escalate, and present all issues and risks along with highlighting and celebrating all program accomplishments to senior and executive leadership. • Mentor team members within the PMO workstream and provide coaching for JIRA process improvement. • Team lead for Company initiatives for training, eNPS and DE&I champion for our group.

Spearheaded the creation and overhaul of all team SOPs for network emergencies collaborating with multiple teams for finalization. • Successfully created organizational intake/ ticketing platform which served for intra departmental tickets as well as external intake for project requests and trouble reports. • Acted as team scrum master, assisting others with user story creation, task management, and sprint grooming/ planning through daily use of Rally for all Software Application releases and new efforts. • Built and fostered operational relationships between many different organizations to ensure that communication and process improvement was fluid and transparent. • Tracked and managed outdoor device issues through troubleshooting and network monitoring while ensuring that all back-end system and software issues are escalated to an executive level.

Maintained all NOC to NOC data and process documents. Responsible for day-to-day monitoring for over 30 customers which included checking SevOne reports for CPS/Session utilization, Remedy for any trouble tickets, trending to identify early problems related to SIP voice services either through public internet or direct connect with BGP/ gig-e connection. • Excellence in customer onboarding which included: initial technical design document review, identifying and working through inter-op issues, created network designs and submitted Engineering Work Orders through MetaSolv for all new orders, network changes and capacity increases. • Held weekly meetings with customers to review service or issues as needed or requested.

Provided leadership to project teams including marketing, finance, engineering, systems development, QA, customer service and operations. End-to-end program management includes business case creation, product requirements and use-cases, new product and feature trials and deployments and operational issue troubleshooting and resolution. • Developed, managed, and implemented cross-functional project plans, programs, and process improvements to ensure product success and profitability. • Worked with local and offshore teams for testing results and project status. • Developed and implemented national best practices supported by system automation and work arounds. • Acted as a central point of contact and liaison to national, division and local market contacts for Voice/Internet services, cross-functional projects and operational issues. • During the course of 5 years, utilized standard project management life cycle, Agile, Kanban, Scrum/ Sprints depending on the needs of each individual project including Application Dev as well as Hardware deployments.

Drove national Voice, Internet, and Video product launches, coordinating marketing, engineering, QA, and operations. Authored scalable best practices adopted across Comcast regions; increased delivery consistency by 35%. Managed hybrid Agile/waterfall programs for both application development and hardware deployments.

Planned, designed, and implemented new cell-site builds with full vendor and utility coordination. Delivered all projects on time and within budget, ensuring network readiness and reliability across 20+ teams.

Responsible for the planning, design and implementation of new cell sites that didn't have existing towers. Worked with various vendors, fiber producers, electric providers, construction companies and technical team within AT&T Wireless to ensure that new cell sites were brought up on time. Also designed and ordered all circuits for the cell sites. Held weekly meetings for a team of 20+ to ensure that all moving pieces were organized and accounted for.

Responsible for all aspects of LNP, E911 file transfer and Illuminet database administration. Duties included assisting with test and turn up of end office and 911 trunks between Netcarrier and Verizon working with various external agencies to to test and turn up operator services and 911 for Lata 228. Also responsible for provisioning and testing at a line/ trunk level in the SanteraOne soft switch. Received certification for completing the Santera OAM&P System training as well as other translations related training. Responsible for process of carrier to carrier porting from receiving the initial order to the end point of test and turn up of circuit and lines.