Kathleen Hou
Deputy Director of Supply Chain Management/Sales Service @ Sanhua International USA
About
As Deputy Director of Supply Chain Management at Sanhua International USA, I contribute to strategic planning, production coordination, and customer service management to drive operational excellence and compliance. With 15 years of experience in supply chain management, I specialize in logistics, inventory management, and cost control, ensuring seamless import/export operations while adhering to USMCA and COO regulations. I partner with teams to implement best practices in supply chain processes, focusing on performance management and operational efficiency. My expertise lies in supply chain planning, leadership management, and executing cost-saving initiatives, enabling our organization to achieve continuous improvement and measurable results.
United States
Houston
Transportation/Trucking/Railroad
Trade Compliance, Responsible Supply Chain Management, Import Export, ERP Implementations, Optimization, supply chain planning, Leadership Management, Cost Control, International Trade Compliance, Global Trade Management, Customer Service Management, Import/Export Operations, Project Management, Oracle Applications, Customer Relationship Management (CRM), OA Framework, Transportation Management, Warehouse Management Systems, Manufacturing Operations, Communication
Experience
Deputy Director of Supply Chain Management/Sales Service
Sanhua International USA
Houston, Texas, United States
- Supply chain strategy & leadership - Planning & production coordination - Customer service management - USMCA & COO compliance - Import & export management - Inventory & logistics management - Cost control & performance management - Ensure systems compliance
Logistics and Customer Service Manager
Sanhua International USA
Houston, Texas, United States
• Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements. • Set departmental objectives/KPIs and review and assess ongoing performance of direct reports. • Responsible for ensuring that the supply chain is efficient and effective the their organization. • Create and implement best practices logistics principles, policies and processes across the organisation to improve operational and financial performance. • Resolve problems concerning transportation, logistics systems, imports or exports or customer issues. • Interpret trends and analyse and review data. Provide meaningful logistics data to others in the organization to aid customer service and cost improvements.
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Kathleen Hou's Contact Information
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