katherine fugelseth

INTTRA is the largest neutral network, software and information provider at the center of the ocean shipping industry. INTTRA needed a sales manager that could develop the inside sales team to handle larger accounts and possess an external sales role. I was responsible for setting the right team and develop the employees. I was also responsible for my own customers in the Nordics and ensure INTTRA´s marketshare in the region Recruitment: Responsible for the total recruitment process for my team Relationships: Build strong relationships and trust with customers Sales: Ensure sales to new and existing customers

* Supported the sales managers for Swedish and Norwegian Consumer sales * Coaching sales representatives to develop their individual and team performance

Achieved Monthly targets and KPI’s

I worked as a sales trainee where I learned all aspects regarding Real estate and sales, including sales and advertising

* Responsible for develop and build HTC’s sales in Norway. Responsible for all customers and partners through all channels, both operators, retail, online and distribution to consumer and BtB customers. * Focus on winning back HTC’s market share in Norway by securing the right go-to-market strategy * Coach and set the direction for the consults in Norway to secure achievement of goals * Achieve quarterly sales goals and secure growth through existing and new channels

* Dell changed the Go-To-Market strategy from going direct with the customers to also include channel partners. I was responsible for growing a Nordic small and medium business channel team. I was also responsible for the Nordic sparepart team from 2010 to 2012. From 2012, I was also responsible for the Danish partner inside sales team. I was responsible for 10-15 account managers * Build and develop teams: Yearly growth at 96% and revenue at $ 100M * Recruitment: Ensure the right profiles at different levels and seniority * Stakeholder Management: Balance resources and stakeholders

* I managed the Danish team selling to the SMB market and a Nordic account team handling Dell’s largest SMB customers. Key responsibilities included: * Coach and develop team to improve team and individual performance and career goals * Ensure weekly and quarterly forecast and attainment on budget and strategic KPI’s * Manage stakeholders and sales specialists to support teams performance * Recruit and hire both external and internal candidates and secured monthly head count demand * Manage 3-4 account managers and 8-10 sales representatives

* I was responsible for Dell’s consumer sales team to the Danish market and thereafter to the Norwegian market. I was also responsible for a chat team, answering questions online from customers across Nordic. Key responsibility included: * Manage sales execution and team’s KPI’s * Manage weekly and quarterly forecasts * Coach the team members to develop their individual and team performance and support them to achieve their individual career ambitions * Hire external sales talents at an entry level to Dell and secure a candidate pipeline in cooperation with recruitment team * Manage 10-15 sales representatives selling on the phone to Danish and Norwegian consumer customers, respectively

* Trustpilot was aiming to expand their customer base from smaller e-commerce customers to larger customers in broader segments. I was responsible for the Nordic and German new business sales teams. Trustpilot was growing fast, so one of my key responsibilities was to recruit the right salesprofiles for the company * Recruitment: Ensure the right hunter profiles to win larger customers * New Business: Ensure the right strategic approach to acquire new customers * Ramp-up and coaching: Ensure quick ramp-up of new hires and coaching

In 2003 I completed 2 courses at Lyngby Uddannelsescenter: Corporate Law I and II

Thesis: Organizational Culture in IT-Companies.

Thesis: How should Danish Companies focus on Social Responsibility? A discussion about Shareholder Value, Stakeholder Value and Corporate Social Responsibility.