Katherine Torres

● Recruit and interview candidates for a variety of mass-volume, front-line hourly roles including F&B, Housekeeping, Attractions, Custodial, and other positions, directly supporting Walt Disney World Parks & Resorts operations. ● Represent the Walt Disney Company at career fairs and outreach events across Central Florida, promoting roles and building strong community relationships. ● Lead and coordinate talent engagement events with external partners (e.g., workforce agencies) to promote hard-to-fill operational roles. ● Deliver tailored presentations on career pathways and benefits at Walt Disney World, and support candidate development through resume reviews, mock interviews, and public speaking. ● Conduct virtual and on-site, high-volume interviews in partnership with hiring teams to meet staffing goals, ensuring every candidate enjoys a welcoming, inclusive, and exceptional Disney experience.

● Recruited for a diverse range of front-line, hourly roles by implementing best practices in talent acquisition, enhancing support for the Walt Disney World Resort. ● Conducted an average of 60 virtual and in-person interviews weekly, successfully identifying and selecting top talent across various Front-Line mass hourly positions. ● Managed the complete recruitment cycle, ensuring a streamlined process that aligned with organizational strategic goals. ● Engaged in multiple job fairs, facilitating the interview process for a broad array of candidates in a single day, significantly contributing to the timely fulfillment of open positions.

OVERVIEW The company was established by Thomas Mascia a highly experienced individual with over four decades of Fast food industry experience operating more than 40 successful local restaurants. HIGHLIGHTS ● Recognized and Acknowledged Excellence: Formally recognized and celebrated outstanding staff performance, resulting in elevated company morale and increased productivity. ● Talent Management: Successfully interviewed, selected, trained, and meticulously supervised staff, ensuring a high level of attention to detail in all aspects of team management. ● Revenue Growth: Spearheaded effective promotional and customer service initiatives, leading to an impressive 27% increase in store sales. ● Training Enhancement: Developed comprehensive training materials at Dunkin University, resulting in a remarkable 42% improvement in crew members' performance. ● Recognized Leadership: Earned the esteemed title of Restaurant Manager Leader of the Quarter for Q4 2018 in the Dunkin North Jersey Region, recognizing exceptional leadership and contributions.

OVERVIEW An esteemed firm dedicated to delivering comprehensive training programs and specialized services tailored for professionals within Colombia's stock market industry. HIGHLIGHTS ● Strategic Marketing Leadership: Formulated a dynamic marketing strategy to drive sustainable company growth and inform investment decisions across mass and alternative media platforms. ● Successful Branding Collaboration: Teamed up with an advertising agency to conceive and execute an impactful branding campaign, resulting in a remarkable 38% increase in the client base. The campaign's prominence at national events significantly contributed to this success. ● Training and Development: Managed a comprehensive monthly training plan for key brokerage firms and the Colombia Stock Exchange, fostering professional growth within the industry. ● Website Management: Oversaw the end-to-end process of designing, maintaining, and regularly updating the company's website to ensure a cutting-edge online presence. ● Event Management Excellence: Orchestrated a diverse array of nationwide events, including stock market sector conferences, business luncheons, holiday celebrations, family events, company anniversaries, and recreational activities, significantly contributing to brand recognition and client engagement.

OVERVIEW A Toda Hora is a company of the Colombian Banks of Grupo Aval that manages network of ATMs and offers Grupo Aval Entities technology and operational support to electronic channels to provide clients with services in an efficient, effective and secure manner, developing initiatives to strengthen the leadership of the Aval Group Entities in the national and international market, generating value for the shareholders. HIGHLIGHTS ● Strategic Mobile Banking Management: Oversaw the promotion and customer service for the pioneering Mobile Banking product, the first of its kind in Colombia, across four banks within Grupo Aval. Established a new business line for the product, resulting in a substantial 20% profit increase. ● Data-Driven Growth: Introduced and executed an innovative online reporting system to analyze product statistics, driving data-driven growth strategies and continuous improvement initiatives. ● Performance Analysis: Managed the monitoring and analysis of critical management indicators to gauge and enhance product performance. ● Executive Presentations: Delivered insightful presentations to VPs of Technology and Business, bank managers, and the President for Mobile Banking, covering budget, channel evolution, commercial output, and growth projections for Mobile Banking. Reviewed and directed requests for new transactions and guided the product's commercial development. ● Training Leadership: Led Mobile Banking training for 2,500 individuals, including managers and employees from Bank of Bogotá, Bank AV Villas, Bank Popular, Bank of Occident, and Colombian mobile providers.

OVERVIEW This is a private company with trading platforms for Equities, Fixed Income and Derivatives Standards and, through its subsidiaries, the currency markets, commodities and energy price vendor services it operates. HIGHLIGHTS ● Wellness Program Management: Designed and successfully implemented a comprehensive wellness program within the domain of occupational health. ● Compensation System Transformation: Led the initiative as Project Lead to implement a results-based compensation system for management, enhancing motivation and performance. ● HR Project Management: Managed diverse HR projects, including job descriptions, profile surveys, pay scale adjustments, management indicator development, and comprehensive training programs. Additionally, spearheaded the training program for new employees. ● Talent Management: I held the responsibility of sourcing, conducting interviews, and facilitating the training of high-profile candidates tailored to fulfill the specific position criteria as outlined by hiring managers across various departments within the Stock Exchange. ● Strategic Partnerships: Negotiated with affiliated banks from the stock exchange to secure donations for wellness and human capital management events, facilitating valuable resources for the organization.