Katherine Njeru

Katherine Njeru

Head of Human Resources @ Eat'N'Go Limited Kenya

About

Highly motivated and Result driven, Certified People-First Professional with 19+ years experience in a full spectrum of Human Resources functions. Adept at assessing needs, generating options, and implementing solutions in collaboration with the stakeholders.

Country

Kenya

City

Nairobi County

Industry

Hospitality

Skill

Emotional Intelligence, Recruiting, Talent Management, Performance Appraisal, Strategic Human Resource Planning, Human Resources Information Systems (HRIS), Benefits Administration, Collective Bargaining, Disciplinaries, Organisation Structure, Employee Training & Development, Employee Rewards Programs, Employee Relations, Workplace Safety, HR Policies, Labor Relations, Change Management, HRIS, Human Resources, Job Evaluation

Experience

Eat'N'Go Limited Kenya

Head of Human Resources

Eat'N'Go Limited Kenya

LinkedIn
2014-4 - 2026-1 · 11 yrs 10 mos

Nairobi,

•Develop & implement a comprehensive HR strategy aligned with the company goals to enhance staff engagement & drive high performance. •Provide strategic leadership & support Senior management during change management initiatives. •Establish & enforce HR policies, systems, & procedures that facilitate effective people management. •Ensure employee comply with internal policies, external regulations & labour laws. •Proactively plan workforce requirements in collaboration with line managers, ensuring talent acquisition for both short and long-term needs. •Lead talent sourcing efforts, including recruitment, hiring, reference checks, orientation plans & procedures. •Lead and manage talent development processes, including training, mentorship & coaching initiatives. •Identify and address talent gaps, through succession planning activities. •Implement strategies to maintain a highly capable workforce aligned with the company strategy. •Apply reward management policies, including annual merit increases, salary structures, job evaluation procedures & reward objectives. •Administer performance management processes to align employee performance with program goals and assist in creating and retaining high-performance employees and teams. •Minimize, identify, and mitigate potential risks associated with staff employment, including safeguarding strategies, data protection, compliance with HR policies, labour laws & other regulations. •Ensure strict compliance with labour laws, collaborating closely with the legal team on disciplinary matters. •Prepare & support regular HR & Admin audits and actively participate in safeguarding and risk management committees. •Facilitate employee communication & services while advising on disciplinary, grievance & conflict resolution procedures. •Manage staff health policies, including medical insurance contracts & statutory obligations. •Establish & maintain an efficient filing system for HR files, ensuring strict confidentiality.

Dormans Coffee

Human Resources Manager

Dormans Coffee

LinkedIn
2011-2 - 2014-2 · 3 yrs 1 mo

Nairobi

•Administration of the HR Functions with an objective of making the department a profitable center and not a cost center. •Draft, implement, review, & communicate HR policies and procedures in adherence to best HR Practice. •Developing, implementing, and reviewing an effective HR Strategy for management and development in support of corporate objectives. •Administration of disciplinary and grievances through the laid down procedures, follow ups and update of all pending cases. •Payroll preparation, reviews, implementation in line with company approved budget. •Administration of annual leave/public days records in liaison with departmental heads including weekly/monthly time management checks/reconciliations. •Administration of general staff welfare which includes routine inspection of cleanliness of staff cafeteria, quality of staff meals, transport, medical and first aid facilities, security of staff property. •Preparation of monthly report to the Managing Director, on HR related matters. •Implementing recruitment procedures, amongst which interviews, shortlisting, pre-employment medical results, job orientation & placement programs. •Organizing and coordinating training programs for the in-house employees, newly employed and casual staff. •Preparation of the annual HR Budget, comparisons and giving quarterly HR highlights to other departments. •Preparing employee separation issues – termination, resignation, dismissal, redundancy, as well as maintaining high level of confidentiality. •Developing, implementing, and updating a Performance Based Management System through developing SMART Key Performance Indicators and conducting performance appraisals for each individual employee with an objective of exploiting maximum potential from all staff and aligning personal, Company goals •Improving staff professional skills by conducting training needs analysis, creating training calendars, training and evaluating the training return on investment.

Ramco Group

HR Officer

Ramco Group

LinkedIn
2009-7 - 2011-1 · 1 yr 7 mos

Nairobi

• To ensure accurate and up to date of personnel records – leave days, off days, salary changes, salary advances, medical records. • Implement and develop HR Management policies and procedures in line with labor laws. • Dealing with administration of disciplinary and grievances through the laid down procedures, follow ups and update of all pending cases. • Attend external meeting (Joint Industrial Council), as well as internal meetings on issues related to the union (Joint Consultative Council) and take minutes where necessary. • To be responsible for matters relating to National Hospital Insurance Fund (NHIF) and National Social Security Fund (NSSF) registration for all staff in house especially the new employed as well as prepare the monthly returns for submission and annual reconciliation. • To assist in the administration of off/leave/public days records in liaison with departmental heads including weekly and monthly checkups of muster rolls or time management records. • Responsible for general staff welfare which includes routine inspection of cleanliness of staff cafeteria, first aid facilities, and processing of workmen’s compensation. • Preparation and validation of casual staff payroll, and permanent staff payroll on a monthly basis. • Preparing employee separation issues – termination, resignation, dismissal, suspension, as well as maintaining high level of confidentiality. • Monitoring and updating employee time management clocking system, printing report and raising query where necessary in regard to employee time management.

Windsor Golf Hotel & Country Club

HR Officer

Windsor Golf Hotel & Country Club

LinkedIn
2004-7 - 2009-1 · 4 yrs 7 mos

Nairobi

• Attend external meeting (Joint Industrial Council), as well as internal meetings on issues related to the Union (Joint Consultative Council) and take minutes where necessary. • Implement and develop HR policies and procedures in line with labor laws. • Coordinate departmental annual appraisals reviews and implementation of the recommendations. • To ensure accurate and up to date of personnel records – leave days, off days, salary changes, salary advances, medical records. • Keeping a check on the performance of the employees and formulating solutions and giving recommendations for performance improvement through employee training. • Develop, implement, and streamline reward and recognition Schemes that ensure improved performance and motivated workforce. • Preparation of Human Resource Budgets while monitoring the same and preparing variance reports. • Develop, implement, and review recruitment policies and procedures for manpower planning, recruitment, selection, and induction of staff to ensure adequate and profitable staffing levels at all times. • Developing and implementing a Succession Planning for business continuity • Ensuring a healthy and productive workforce by creating excellent employee and industrial relation with an objective of having cordial communication • Conduct workshops for the employees from time to time to promote a positive outlook towards the company and bring about employee motivation. • Conducting cultural programs to help the employee bond and thereby promote a healthy working environment. • Monitoring and updating employee time management clocking system, printing report, and raising query where necessary in regard to employee time management. • Preparation and validation of casual staff payroll, and permanent staff payroll on a monthly basis.

Education

Unicaf University

Unicaf University

LinkedIn

Business Administration and Management, General

2019-5 - 2024-2 · 4 yrs 10 mos
College Of Human Resource Management

College Of Human Resource Management

LinkedIn

Human Resources Management

2009-7 - 2010-7 · 1 yr 1 mo
College Of Human Resource Management

College Of Human Resource Management

LinkedIn

Human Resources Management

2005-7 - 2006-11 · 1 yr 5 mos

Katherine Njeru's Contact Information

Email

******@***.com

Phone

(**) *** ****

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