katherine grabic

* Served two years in a rural village and worked at the local secondary school. My primary activities: * Advisor – counseled and collaborated with school committee, teachers, and school leaders to establish a budget and yearly plans * Teacher – designed and implemented an IT Curriculum on various computer topics and guided students in computer course work. Trained 200+ secondary students. * Trainer – Improved teachers’ skill sets through train-the-trainer workshops on Microsoft Office suite products and coached on lesson planning and teaching methodology * Project Manager – assisted to procure resources such as computers and hardware and managed school fundraising activities

* Responsible for assisting in overall management of the corporate travel program including vendor management of preferred suppliers (air, hotel, car, livery, and on-line booking tool) as well as working on department procurement projects. * Managed the strategic sourcing of the corporate hotel program, decreased year over year rate by 8%, with a projected cost savings of 150K annually. * Managed the strategic sourcing of the corporate car rental program, decreased rates by 11% with the incumbent vendor, for a projected cost savings of 250K annually

* Assisted in the development the corporate travel self-booking tool (Concur) to end-user curriculum. Hosted training for travelers and travel arrangers and achieved an adoption rate consistently greater than 90%. * Served as international travel liaison, assisting with visa/passport processing. * Provided assistance in resolving customer service issues for travelers and travel arrangers. * Tracked vendor performance, highlighting trends and partnered with suppliers to manage costs while improving service and efficiencies. * Assisted the Travel Department and Meeting/Events Team with requests and special projects.