katharine henry

* Provide strategic advice to the President and Travel Network leadership team to improve the daily management of the business * Facilitate and manage the process of identifying, prioritizing, chartering, communicating and managing key strategic projects across the business * Define, track and measure operational and strategic KPIs * Proactive identification of issues via root cause analysis and implementation of process improvements

Sabre is a technology solutions provider to the global travel and tourism industry, offering a broad range of data-driven business intelligence, mobile, distribution and Software as a Service solutions which are used by travel suppliers and buyers. Responsibilities: - Lead the EMEA and APAC sales operations teams based across London, Singapore and Australia responsible for the planning and execution of projects that support the sales organisation - Champion system, process and program improvements, including sales tools, sales methodology and training programs - Track and analyse sales performance against targets, analyse sales pipeline, forecasts, market trends. Set annual quotas and targets - Direct deal review, administer sales compensation programs, sales campaigns, contests and recognition programs

* Led a team of 14 people based across EMEA and Uruguay responsible for pan-EMEA sales reporting and analytics, strategic program management and large customer implementations * Developed EMEA strategy and business development/partnership initiatives, new market entries * Directed strategic programs on organizational and operational efficiency * Developed customer value propositions and segmentation, aligned product investment and budget to strategy and revenue opportunities * Developed and tracked KPIs, pipeline and dashboards to track sales/revenue plan performance * Highlights * Board approval for 5-year EMEA strategy with significant investments to accelerate growth in the region

* Led team of 5 marketing managers responsible for pan-EMEA segment and joint venture marketing strategy and plans, local execution of marketing activities and a multi million dollar budget * Directed competitive study looking at the key drivers for customers to switch technology partners across 20 EMEA markets * Defined pan-EMEA customer engagement plan * Responsible for prioritization and allocation of multi-million dollar product investment plan, aligned to revenue generating customer opportunities and growth plans

Developed and executed business travel agency segment strategy and marketing plan with multi-channel, multi-market activities - Defined product strategy based on competitive and Return on Investment (ROI) analysis and secured multi million dollar development funding for EMEA - Defined customer engagement model including executing annual C-level forum focused on relationship building, industry trends and vision for the future of business travel

* Led strategic cross-functional program teams covering: * Strategic recommendations for industry deregulation * Cost effective and efficient sales and service model for EMEA * Customer segmentation, determining financial attractiveness of customer segments, associated value propositions and approprate solution/service model * Product segmentation, determining solution value and customer willingness to pay criteria across product portfolio

* Pan-EMEA ad-hoc analysis supporting new market entry, JV and NMC business case modelling * Strategic deal negotiation and deal structure support for key customers and prospects * Modeled and analysed customer proposals * Built EMEA operating budget, analysed operational performance and KPIs, variance analysis * Built internal capital plans and appropriation requests * Rolling quarterly hedging forecasts