katharine byrne

Maintained the first impression of overall restaurant, and began the service experience for all guests. Took phone reservations and carry out orders, along with assembling the carry out orders and insuring customer satisfaction before basic cash handling procedures.

Running and managing of general restaurant operations, hiring, on boarding, paper trail and terminations, schedules, food orders, inventory and cash deposits, change orders, maintaining confidential information and cash handling for up to 40 employees daily.

Day to day operations, management of up to 50 employees per shift. Run breaks, handle daily cash deposits and balancing store safe, daily, weekly and monthly inventory counts and ensuring of company standards for products and services. In charge of weekly scheduling for employees and maintaining food cost as well as ordering and receiving up to 8 vendor deliveries per week.

Managed up to 20 employees on a daily basis, responsible for three daily deposits and handled cash regularly. Personally trained over 50 employees and put three of said trainees through server training program, one of which went on to become an operations specialist. Was certified to work at each station in the store, both service and production, and passed a food and sanitation class. Organized and maintained the in-store training guidelines as well as all employee files. Assisted with employee selection, interviews, hiring, as well as the termination of employees. Worked as a traveling Operation Specialist and internal personnel file auditor for three other stores in Chicago-land District. Worked at six total location within Illinois, over the course of total employment period. Employee of the month for October 2005.

Responsibilities included but were not limited to: opening and closing all files for firm, docket clerk and preparing weekly agendas for all attorneys, also capable of producing basic motions and legal letters, acted as receptionist and therefore first initial impression for the firm. Maintained office supply inventory and ordered new supplies when needed. Upgraded basic file lists to an advanced multi page Excel table with optional search menu. Operator for the phone lines and responsible for Senior Partner Kawinski’s personal agenda and acted as personal secretary for said attorney. Primary focus of firm was on Insurance defense cases, through contracts with State Farm, Geico, and other various insurance companies, as well as probate, and real estate transactions.

JCA is a college preparatory High School in Joliet, Illinois. Graduated with a GPA of 3.0 and Varsity letters for Competitive Cheerleading."]