katelynn scannell

* Implemented department wide Key Performance Indicator monitoring systems * Created a report analyzing gaps legacy system to ensure data integrity * Implemented timely, reliable, and scalable tracking solutions designed to answer key business questions * Participated in competitive analytics training program encompassing all aspects of core business development

* Analyzed sold to target profitability trends on New Business and Renewals for a $2B portfolio * Led the development of a competitive benchmarking report and presented to senior management on findings * Analyzed payouts to quantify historical data and identify areas of improvement for future implementation

* Provide desktop support for learning management systems Canvas and Blackboard * Manage site content for the University of New Hampshire * Create and update records in Salesforce for data analyses * Train Staff on client engagement and response strategy * Expand knowledge of business tools such as Remedy, Excel, Access, Sharepoint, Salesforce.com, and Dropbox

* Lead Sales Associate for boutique retailer of children clothing * Responsible for opening and closing the store, trusted with managing the store independently * Input all sales data and reconciled register at day end * Provided excellent customer service by identifying client needs and matching with appropriate product * Collaborated with brand representatives to develop displays consistent with brand image