Katarina Brito Castro
HR Experience Specialist | LATAM @ Deel
About
I help high-growth technology companies scale their most processes and their culture. With over a decade of experience in HR and People Operations — including 5+ years driving culture in global, high-performance tech environments like VTEX and Zazmic — I specialize in translating complex business strategies into observable employee behaviors. My approach combines Data-Driven Diagnostics with Creative Storytelling to build environments where people don't just work: they belong. I have a proven track record of navigating the "Global-Local" challenge, ensuring cultural consistency across LATAM, North America, EMEA, and APAC while respecting regional nuances. - Culture Strategy & Activation: Designing frameworks that align values with business goals. - Globalization & Localization: Managing processes, culture and rituals across 40+ countries. - Culture Diagnostics: Using qualitative and quantitative data to improve retention and sentiment. - Employer Branding & Internal Comms: Building strong internal identities that attract and retain top talent. - Leadership Enablement: Training managers to become Culture Ambassadors. From startup agility to IPO-scale rigor, I thrive in fast-paced "Day 1" environments where speed and excellence are the standard.
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Brazil
Higher Education
Sistema de informação de recursos humanos (SIRH), Microsoft Office, Processos operacionais, Relações entre empresa e funcionários, Gestão de RH, Design thinking, Desenvolvimento organizacional, Metodologia OKR, Oficinas, Questionários de pesquisas de funcionários, Calendários, Envio de mensagens, Requisitos de negócio, Comunicação interpessoal, Tabelas dinâmicas, JIRA, Satisfação no trabalho, Melhoria contínua, Alocação de recursos, E-learning
Experience

Senior HR Manager & Internal Communication
- Drive internal communication strategies and projects; - Talent retention; - Manage and improve the Expert League program, focusing on skill development, employee engagement, and cross-functional knowledge sharing; - Oversee the Google Delivery Readiness Portal (DRP), promoting skill growth and development among specialists. - Collaborate with managers to standardize processes and information about key resources, enhancing consistency across distributed teams; - Oversee onboarding, performance reviews, and offboarding processes, ensuring innovation, employee satisfaction and alignment with company values; - Global employee engagement initiatives, including events, team-building activities, and milestone celebrations to foster connection and alignment; - Conduct global surveys, analyze results, and develop actionable insights to improve employee experience; - Manage HR systems to maintain accurate data and streamline internal processes.

People and Projects Manager
⬞ Team management ⬞ Deadline management ⬞ Stakeholder management ⬞ Risk management ⬞ Client relations ⬞ Process design ⬞ Internal communication Simultaneous work across diverse sectors and projects with varying levels of complexity, for both national and international clients, including: Honda Brasil (SP, RJ, PB, PE, CE), Ibis Hotels Network (RO, RJ), Construtora Carrilho (PE), Seven Waves (USA), among others.

Employee Experience Coordinator (HR Generalist)
⬞ Coordination of 6 offices (PB, PE, RJ, SP, PR – Brazil) ⬞ Support for international offices (Europe, USA, LATAM) ⬞ Internal communication: employer branding, planning, and content production (Portuguese and English) ⬞ Facilities: office administration ⬞ Project management (communication, digital product) ⬞ Team management ⬞ Employee Experience initiatives for 1,200+ employees (Black Friday, Year-End, VTEX Day) ⬞ Onboarding: participation in journey design and execution ⬞ Data analysis of offices and NPS – process optimization ⬞ Results- and metrics-driven (OKRs, KPIs) ⬞ Stakeholder support: all company teams, VPs, and C-level executives, with meetings in PT and EN ⬞ Contract negotiation and management ⬞ Operation of the exclusive employee online store: VTEX SwagStore ⬞ Projects for adaptation and reopening of Brazilian offices post-pandemic, with a focus on well-being Diversity & Inclusion ⬞ D&I initiatives ⬞ Leader of the LGBTQIA+ affinity group ⬞ Weekly meeting facilitation ⬞ Research and content creation

HR and Internal Communication
⬞ Administrative and HR routines ⬞ Internal communication ⬞ Employee support ⬞ Nationwide Employee Experience initiatives (e.g., Black Friday campaign for over 700 remote employees – 2020) ⬞ Creation of internal content, such as the Home Office Guide (versions 2.0 and 3.0) ⬞ Diversity & Inclusion initiatives: internal campaigns focused on awareness and inclusion

People Operations Manager
Bambini Park
Rio de Janeiro e Região, Brasil
⬞ Recruitment, training, and people management ⬞ Process structuring, improvement, and documentation ⬞ Problem-solving ⬞ Internal communication ⬞ Support in adapting marketing strategies to align with business goals ⬞ Employee experience

Internal Communication
Bambini Park
Rio de Janeiro e Região, Brasil
⬞ Comunicação interna; ⬞ Atendimento ao cliente; ⬞ Auxílio nas estratégias de marketing; ⬞ Produção de eventos internos.

Estágio Docente
UFBA - Universidade Federal da Bahia
Salvador, Bahia
Estágio docente em Teorias da Comunicação nas turmas dos cursos de Jornalismo e Produção Cultural da FACOM - UFBA. ⬞ Ministrar conteúdo didático relacionado à disciplina; ⬞ Mediação de debates em sala de aula; ⬞ Estruturação de provas; ⬞ Supervisão de seminários temáticos.

Professora de inglês
Colégio 16 de Julho
Campina Grande, Paraíba, Brasil
Responsável por ministrar conteúdos de língua inglesa para alunos da Educação Infantil até o Ensino Médio. Elaboração de provas, orientação de projetos, etc.

Estagiária - Produção Cultural
Campina Grande, Paraíba, Brasil
⬞ Desenvolvimento de conteúdos textuais e visuais para redes sociais; ⬞ Produção de eventos culturais, como mostras de Teatro e Cinema, festivais de Música, exposições etc.; ⬞ Cobertura fotográfica de eventos do setor.
Katarina Brito Castro's Contact Information
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