Kassandra McLean

Support Director of Renewables with business travel arrangements, including flight coordination, hotel booking, conference registration (when applicable), and car rental bookings. Organize SharePoint record management which improved overall business unit administrative efficiency, provide support, and maintain the organizational structure. Support all members of the Renewables department with managing key meetings, including scheduling, follow-up, and minute taking. Coordinate department onboarding for new employees and ensured proficiency within 30 days. Assist in integration of new facilities with site manages and various business units validating procedural documentation and development of facility administration and accounting systems Support projects to streamline and organize accounting procedure, including expense reconciliation, vendor financial management, and accounts payable functions which reduced processing time Organize successful onsite and offsite business unit events for annual Renewables meetings, results were recognized by senior leadership

• Work in Ajera to create client invoices and enter vendor bills • Generate reports for client distribution • Contact and follow-up with leads through phone calls or emails • Perform various data entry tasks • Arrange out of town accommodation and car rentals for staff • Take meeting minutes • Schedule courier pick-up and delivery for various documents including time sensitive proposals • Reorder office supplies as required • Assist with proper file management both digital and hard copy files • Perform cold calls as required • Perform research on the best point of contact for an organization • Provide quality customer service to all current customers or potential clients • Assign project numbers and input project information accordingly • Acting fire marshal • Provide cost assessments for attending various conferences and perform high level reviews to determine value to the company • Act as support for energy modeling • Perform quality checks on large scale energy modeling reports

• Worked with QuickBooks Desktop to ensure timely entry of vendor bills • Handled service technician reports, entered hours into payroll software, and used technician notes to create invoices details • Improved the invoicing system while keeping billing of clients regular and reliable • Rooted out inefficiency in the existing filing system and improved the system making it easier to navigate • Filed all necessary documents in an easy to understand system for future reference • Directed all phone calls and inquires to the appropriate party • Tackled all client needs and ensured prompt service • Performed AR tasks to ensure the timely collection of outstanding invoices

• Received client orders placed by phone or email • Entered new candidate information and kept candidate profiles up to date • Assisted as needed at the counter with any candidate concerns or questions • Acted as a primary point of contact for potential new clients and new candidates • Provided new clients with relevant information such as services available, rates, and paperwork requirements • Performed various data entry tasks including entering in time cards for payroll • Reviewed incoming resumes and assisted recruiters in finding ideal candidate

• Responsibilities included scheduling of various projects, shipment coordination and document management pertaining to: single line diagrams, truss overlays, contracts and reports. Additional responsibilities included monitoring project progress, keeping to strict timelines, producing productivity updates, placing orders, delegating tasks and facilitating the acquisition of necessary recourses. • Worked collaboratively with various levels of government and private companies to ensure compliance with regulations. • Demonstrated excellent teamwork and leadership skills in producing reports for successfully managed projects. • Took a leading role in public relations for the company, acting as the primary point of contact for potential and current clients, as well as managing social media accounts.