Kasper Siegel-Hannan
Sales Staff @ Budz Cannabis Superstore
About
With over five years of experience in sales and business consulting, currently contributing as a Sales Staff member at Budz Cannabis Superstore. Supported by a proven background in customer retention and business continuity, collaborated with teams to create exceptional customer experiences and achieve revenue growth. Previous roles at Farmers Insurance and Dutch Bros Coffee honed skills in client relationship management, sales strategy, and team motivation. Committed to fostering meaningful connections with customers and driving organizational success through teamwork and dedication. Thrives in fast-paced environments and values providing consistent, high-quality service to meet and exceed business goals.
United States
Grants Pass
Retail
Positive Employee Relations, Customer Relationship Management (CRM), Level A & B qualified, Customer Retention, Business Continuity, Customer Experience, Analytical Skills, Pipeline Generation, Client Relations, Outbound Sales, Communication, Leadership, Exceed Sales Goals, Rapid Revenue Growth, Customer Experience Management, Managing Large Scale Projects, Conversation Management, Team Management, Profit Maximization, Critical Thinking
Experience
Sales Staff
Budz Cannabis Superstore
Tender
Budz Barn
● Deliver high quality customer service in a competitive industry ● Manage high volume customer interactions and ensure the best customer experience ● Maintain inventory physically and within our system to maximize efficiency ● Help maintain a positive and collaborative environment for fellow coworkers
insurance
Farmers Insurance
Barista
Dutch Bros Coffee
Motivate and coached employees to develop sincere relationships with customers to ensure quality service and continued business Inspire employees to help increase sales, boosting daily average to $4k from previous average of $2.5k per day Cultivate an environment of success through teamwork and dedication to customer experience Provide top customer experience in a fast paced industry to boost monthly revenue goals
Business Advisor/Agent for WA & OR
Farmers Insurance
Sold insurance policies via web/phone leads in Oregon and Washington State, high level of customer service/confidentiality, worked remotely and in person, heavy use of Salesforce, Excel, and other computer programs, conducted follow-ups, set/managed schedule, traveled away from home for work (in state & out of state), maintained insurance license for property and casualty for Oregon and Washington State, worked as advisor on the business, implemented changes and restructuring of business to promote sales
Business Consultant
Farmers Insurance
Provided business analysis with actionable insights to agency owner on a monthly basis Implemented changes to improve sales attainment of entire agency, leading to a 20% increase in new business Assisted in improving client retention by 25% MoM through consistent followup and customer service Achieved and exceed monthly quota by an average of 20% Leveraged sales tools to close web and phone leads quickly Self sourced leads leveraging outbound prospecting methods
Shift Lead
Tumalo Management Group
Improved customer retention though unique sales methods Maintained a high level of customer service in a fast paced environment Achieved monthly, high volume, sales targets
Territory Sales Manager
US Law Shield
Managed a large sales territory through effective workflow planning Maintain a high level of customer service to improve retention by 15% and new business by 24% Surpassed monthly sales quota by an average of 75% MoM with a record of 300% attainment Maintain professional relationships to cultivate new and add-on business
Adoption ambassador
Southwest Washington Humane Society
Socialized animals in shelter Worked as an adoption ambassador helping patrons to find the perfect animal for their home Helped train/mentor new volunteers Level 2 cat handler (more aggressive animals)
Volunteer
New Heights
Worked with community to help clean up parks removing invasive plant species Spread mulch to newly planted trees
Education
Full Sail University
Music
Music production certificate achieved
Oregon State University
Portland State University
Kasper Siegel-Hannan's Contact Information
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