Kasper Lundberg Miller

Key Competencies: - Driving AI adoption and strategy across IT operations - Delivering AI-powered automation and LegalTech innovations - Leveraging AI to boost efficiency, compliance, and decision-making IT Strategy & transformation - Leading IT strategy, projects, and digital transformation initiatives - Defining strategic roadmaps, action plans, and budgets - Designing and executing outsourcing strategies and governance Team Leadership & development - Building, coaching, and empowering high-performing IT teams - Fostering innovation and continuous improvement Governance & Compliance - Negotiating and managing complex supplier agreements - Acting as IT Security Officer, ensuring robust cyber resilience - Ensuring compliance with GDPR, data protection, and IT security regulations Sustainability & Responsibility - Driving ESG initiatives within the IT and technology domain

Digital Business Development - Driving digital transformation across complex organizations - Leveraging LegalTech to optimize processes and deliver measurable value - Leading project management initiatives with a strong focus on innovation and execution

Corporate Services & organizational leadership - Responsible for HR, IT, Service, Finance and Marketing - Structuring and managing administrative areas across the organization - Driving IT operations and managing IT sourcing partnerships - Overseeing overall strategy and development within HR, IT and Marketing - Leading negotiation and re-negotiation of supplier agreements - Providing management coaching and leadership development

- Development of two Petanque restaurants (Boulebar) in Copenhagen - Preparation of strategy, action plans and budget - Recruitment and management of approx. 45 employees - Negotiation of supplier agreements Petanque has been my passion for 30 years, and when I had the opportunity to establish Boulebar in Denmark, I seized it. The role provided valuable insight into business operations across the entire value chain and gave me greater self-awareness regarding my strengths and areas for development. Most importantly, it strengthened my leadership skills and business acumen — competencies I now apply successfully in my IT leadership career.

Head of IT & Projects - Responsible for IT strategy, action plans, and budgets - Led and coached IT teams through turnaround and reorganization - Secured outsourcing transition while ensuring stable IT operations - Managed IT projects, platforms, and business-critical applications - Negotiated supplier agreements, driving efficiency and long-term value

Service Manager & Head of IT Projects - Responsible for IT services and SLAs, ensuring reliable delivery and performance - Developed ITIL-based processes and defined business-aligned SLAs - Managed IT projects using Prince2 and Scrum methodologies - Led cross-functional teams including Service Desk, Project Managers, Teaching Team, Application Experts, and Support - Facilitated global IT Coordinator networks to strengthen collaboration and alignment - Prepared strategy, action plans, and budgets to guide IT initiatives - Oversaw the IT transition during relocation to a new corporate domicile

IT Operations & Technical Project Management - Managed IT operations and support team, ensuring reliable day-to-day performance - Responsible for IT infrastructure and service desk delivery - Served as Technical Project Manager on key strategic initiatives - Led supplier management and IT contract negotiations to optimize value and performance - Oversaw server operations, monitoring, and deployments, securing stability and scalability

IT Operations & Infrastructure Projects - Managed IT operations with Windows Server, SAN, Citrix, SMS, SQL, and Navision Stat - Served as Technical Project Manager on infrastructure and system initiatives - Negotiated hardware, software, and service agreements to ensure cost-effectiveness and reliability - Led IT infrastructure projects across ministries and boards, delivering stable and scalable solutions - Served as a member of the recruitment committee, contributing to talent acquisition and organizational development