Karthikeyan Maruthai

Client & Account Management • Serve as the primary point of contact for US & Canada clients, managing day-to-day recruitment deliverables. • Understand client hiring needs, workforce plans, and project deadlines to ensure timely delivery. • Build and maintain strong client relationships to drive repeat business and satisfaction. Recruitment Delivery Management • Lead and manage full-cycle recruitment delivery across multiple accounts. • Oversee sourcing, screening, interview coordination, selection, and onboarding processes. • Assign requirements to recruiters, monitor progress, and ensure closure within SLAs. • Work closely with clients to manage candidate submissions, interviews, and feedback. Team Leadership • Guide and mentor a team of recruiters supporting US & Canada staffing. • Conduct performance reviews and set weekly/monthly recruitment targets. • Provide training on sourcing techniques, compliance, and client processes. Performance Monitoring & Reporting • Track daily submissions, interviews, offers, and placements. • Prepare and share weekly/monthly performance and delivery reports with leadership. • Analyze delivery metrics and implement strategies to improve fill rates. Compliance & Process Management • Ensure adherence to US/Canada hiring compliance including visa, documentation, and background verification. • Maintain accuracy in ATS/CRM systems and ensure data integrity. • Handle escalations and resolve issues efficiently.

Roles and Responsibilities: • Successfully deployed IT Resources for our Commercial Clients(US & Canada) and Federal Clients • Extensive experience in focused strategy planning, execution, measurement, training and • Managed staff of Internet researchers/sourcers; Virtual teams of independent contractors & consultants • Major online presence on social and business networks, search engines, blogs, microblogs and more. • Built personal database of 2M+ contacts in verticals - IT/IS, Finance, Sales, Healthcare, & more. • Specialized in recruiting IT Candidates/Resources in Across Technologies: Cloud based technologies, ERP (Oracle Applications, SAP, Siebel, Peoplesoft, JD Edwards), Microsoft Technologies, Web Technologies, DBA, Networking, Infrastructure technologies, Leadership roles, etc • Excellent recruiting experience, Source, screen, interview and select qualified applicants for various IT requirements • Responsible for preparing review reports, recruitment reports, and submitting the report to the customer in period basis. • Share the best practices between team members • Responsible for the full recruitment life cycle; including checking references, negotiating pay, issuing offer letters, performing background checks and completing paperwork for internal hiring. • Fill IT/Software positions with various clients on contract, contract-to-hire and permanent requirements across the USA & Canada. • Responsible for W2, corp-to-corp (C2C), 1099 contract negotiations, Independent Contract, TD1, completing the required documentation • Hand holding all the new employees during the initial period, ensuring employee satisfaction and collecting regular feedbacks on recruited employees. • Responsible for database management of all the responses received through various job postings and references, tracking applicants, submissions, ensuring feedback to applicants and team members.

✔Collected and reviewed candidate information, to select most qualified pool of applicants. Proceeded with comprehensive interviews to discuss career opportunities and identify their fit for available positions ✔Facilitated hiring process as a recruiter through negotiating length of assignment, as well as configuring budgeted rates for available positions. ✔Ensures all applicant tracking information is updated and current within out clientele database. ✔Works with internal employees to explain new opportunities and career path ideas. . • As an IT/Technical Recruiter having knowledge in all phases of recruiting (Client Handling,screening, interviewing, negotiating, & closing). • Update and edit job postings in different job portals on the Internet. • Good interpersonal and technical skills to interact with Vendors, managers and technical personnel at all levels. Ability to work independently and multi task in a fast paced environment. • To do extensive Search for Technical, Engineering, Software/IT professionals. • Search and identify high-quality profiles. • Search is conducted both through internal repository of resumes as well as web based resources. • Short listing the candidates, coordination of technical interviews and telephonic interviews with the hiring managers. • Evaluate candidates against the requirements to ensure suitable match. • Sourcing the right candidate to the right client. • Negotiate compensation and package benefits. • Technical Competency: Recruiter, Headhunter, Sourcer, Talent Acquisition, Recruiting Professional Key Clients: HCL America,IBM, Google, Facebook, AT&T,King County,Turner Broadcasting,Coca-cola,Accenture,Delta Airlines,SITA, NIIT

Zealous Services / Bright Solutions • Bright Call Center Services is an Outsourcing Company of Zealous Services, Chennai. Bright Call Center has taking an International US Based Voice Process. It is an Educational Process. • As an Outbound, able to answering both inbound calls and outbound calls from Universal Dialer. • In this process Agent need to collect details like Area of interest, mail, Zip Code, US Citizenship Conformation US Peoples. • Convincing Customers, finding Nearest Schools and Courses for US peoples. • Working for Client Commitments. • Maintaining Customers Data Form processing. • Generating Good Leads for Client. • Improve customer service and satisfy customer expectation

Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! Service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest. Responsibilities: • Effectively deliver required sales targets. • Present Wyndham Vacation Ownership's Sales Process consistently and accurately. • Maintain a high level of customer service and quality sales presentations. • Adhere to company and industry best practices. • Keep current on sales information and materials. • Keep current on and support the company's marketing strategies. • Attend and actively participate in all sales and training meetings. • Set and review performance goals weekly, monthly and annually. • Lead by example in both professional and personal life. • May be responsible for group sales presentations.