Kartheek N

Senior Software Development Engineer Test @ Mphasis

About

I’m a results-driven Senior SDET / QA Automation Professional with strong expertise in Salesforce, SAP S/4HANA, API Testing, Selenium with JAVA and Test Automation Frameworks. I specialize in translating business requirements into robust, scalable testing solutions that ensure product quality, efficiency, and reliability across complex enterprise environments. With proven experience in leading cross-functional QA teams, I bring a deep understanding of SDLC and STLC processes—covering risk analysis, test design, automation planning, defect management, and traceability reporting using tools like Bugzilla, JIRA, HP ALM, and Quality Center. My hands-on experience includes: Salesforce QA & Automation: Managing end-to-end processes across Sales, Service, and Pre-Sales modules with strong configuration, automation, and support capabilities. API & Web Services Testing: Building and maintaining automated test suites using Postman, Swagger, SoapUI, and Karate. SAP & WorkSoft Certify Automation: Expert in automating complex, dynamic SAP workflows involving modals, tree containers, dynamic windows, and nodes, as well as batch scheduling via Certify Execution Manager. Tosca Automation: Developing and executing modular, maintainable test suites for regression and end-to-end testing. I’m passionate about driving quality excellence, establishing QA processes, and fostering collaboration between business, development, and testing teams. My goal is to continuously improve test efficiency, reduce cycle times, and ensure seamless delivery of high-quality products. Certified in Tricentis Tosca, WorkSoft Certify, and ISTQB, I thrive in environments where innovation, precision, and teamwork come together to deliver measurable results.

Country

United States

City

Kansas City Metropolitan Area

Industry

Information Technology & Services

Skill

Java with Selenium, Oracle Database, SSA, Splunk, Quality Assurance, Test Automation, Regression Testing, Postman API, Telecommunications, Swagger API, GitHub, Manual Testing, Tricentis Tosca, Tricentis qTest, Selenium, Maven, Selenium WebDriver, REST APIs, SoapUI, Agile Methodologies

Experience

Senior Software Development Engineer Test

Mphasis

2025-6 - Present · 1 yr 4 mos

Client: T-Mobile Responsibilities: Creation of automated test scripts for End to End Business scenarios using TOSCA Automation tool. ➢ Execute manual and automated test cases to ensure the quality of Salesforce applications ➢ Tested end-to-end onboarding and configuration flows for the TMO ServiceNow app, including API credential setup, BAN entry, and default configuration validation. ➢ Created and executed functional and integration test cases for employee line-request ➢ workflows, ensuring accurate auto-population, approval routing, and status tracking in ITSM. ➢ Tested new capabilities (Pinpoints, Subsidy, Upgrade, Activation, DRF Waiver) to ensure seamless integration with Delta’s Enidus portal, validating automation of backend workflows and improved digital experience. ➢ Performed end-to-end functional and integration testing for large-scale line-addition workflows (60,000+ active lines), ensuring system stability, accurate provisioning, and reduced operational overhead. ➢ Tested secure, self-service API integrations to support SSA’s large-scale telecom transition (15,000–50,000 lines), ensuring compliance with federal standards and seamless portal-based service management. ➢ Have Good Hands-on experience in BOSS, AHUB and ECOMM applications by placing E2E orders ➢ Integrated TOSCA with qTest for overnight execution. ➢ Experience with issue tracking, configuration management tools, workflows and practices such as JIRA ➢ Developing detailed step forms with steps and test data for End to End Business scenarios and delivering them to clients ➢ Identifying and tracking defects during regression testing of automated scripts ➢ Prepared and executed test cases for API’S both manual and Automation. ➢ Tested APIs using tools such as POSTMAN and automated test frameworks. ➢ Experience in Data Base Testing ➢ Experience in Writing SQL Queries with Oracle.