karlos paiva

* Deployment, management and maintenance: * PaloAlto Firewall, Panorama Server and Traps * Fortinet Fortigate, FortiAnalyzer * Cisco ASA, FireSIGHT * Install, configure and manage HP, Cisco, Juniper, Brocade and Extreme layer 2/3 switches * Perform customers’ infrastructure assessment, analysis, reporting, testing, capacity planning and tuning. * Assemble, configure and manage servers (HP,IBM,DELL) * Create diagrams and technical documentation * Implement, migrate and manage VMware environment * Deploy and configure Aruba Access Point * Install, configure and maintain Life Size Video Conferencing solution * Design and install and configure Microsoft Windows Server (AD, DHCP, DNS and GPO) * Manage and configure Ring Central Phone System * Manage and maintain Tellabs Panorama OLAN Manager

* Management and maintenance: * Network environment, Cisco, HP switches and routers * Virtual Infrastructure on VMware and Nutanix * Microsoft Windows Server 2003, 2008 and 2012 (AD, DNS, GPO’s and File Server) * Microsoft Exchange 2010, 2013 and Exchange Online (Office 365) * Setup of new virtual server infrastructure comprising of VMware, Nutanix, Storage, Firewall and Switches * Implement and migrate analog phone system to SIP (Ring Central) and Administration of Ring Central Cloud * Install, configure, deployment and administration of Palo Alto Firewall * Network infrastructure upgrade: Switch deployment, setup of VLAN’s, firewall rules and routing * Management of Cisco ASA and Meraki Firewalls * Administration Ctera Cloud Storage Gateways and Portals * Technical support for laptop, desktops and printers * Remote and onsite technical support for end users running Windows and MacOS.

* Leader IT support and network team * Maintain monitoring and ticketing system * Configuration and administration of Citrix Metaframe servers * Migration from Windows Server 2003 to the Windows Server 2008 * Administration of Fortinet Fortigate firewall * Management and maintenance of the Microsoft Windows Server 2008, 2003, 2000 environment (AD, GPO, WSUS, Windows Cluster and Fileserver) * Design, implement and manage VMware environment * Design of security policies to be implemented on Firewalls * Design and implement a disaster recovery plan * Design and implement EMC storage environment * Setup local network and servers for a new sister company (NordesteTV of Sistema Jangadeiro de * Comunicacao) * Administration of MS SQL servers * Design, implementation and monitoring * Communication between eight branches using IPsec VPN and dedicated fiber * Internal datacenter compliant with the best practices * Telephone networks using SIP for more than 100 channels for a call center * Implementation and Deployment of Trauma Zero ticketing system with the best practices.

* Implementation, configuration and administration system integrated Bacula backup with tape library TS3100 * Design and implementation of a monitoring system responsible for alerting by email and SMS * Implementation, configuration and administration centralized antivirus solution(Symantec, Kaspersky, Trend Micro). * Implementation, configuration and administration of Fortigate 300C with high availability * Management and maintenance of the network environment, switch, routers, servers and firewalls * Management and maintenance of the Microsoft Windows Server 2003 Environment (AD, GPO, WSUS and Fileserver) * Migration of Windows NT Environment to Windows 2003 Environment * Configuration and deployment of Windows Media Server

Installation, configuration and maintenance of workstations running Windows, Linux and Mac OS; Responsible for hands on technical support on ERP, CRM and Call Center software, including answering customer queries on Microsoft Office, Windows and other softwares used in the company.

Setup and troubleshoot Wi-Fi. Internet and email technical support.

* Responsible for the maintenance of computers at the university’s laboratory. * Deployment and rebuild Windows and Linux machines. * Provide technical support for students and teachers.