Karla Rangel Patel

As a Solutions Architect, I specialize in crafting innovative, data-driven solutions that address complex challenges in Compliance, Know Your Customer, Third Party Risk Management, Supply Chain, Credit Risk, and Master Data Management. My role involves solutioning, designing, and implementing integrated systems that enhance decision-making and operational efficiency. With a deep understanding of regulatory landscapes and a commitment to data security, I streamline processes and improve customer onboarding experiences. By focusing on the intersection of compliance, risk mitigation, and customer satisfaction, I empower organizations to build trust and achieve sustainable success.

As a Solutions Specialist, I leverage my expertise in regulatory compliance and risk management to provide organizations with bespoke Compliance, Know Your Customer, Third Party Risk Management, Supply Chain, and Credit solutions. My role centers around transforming these processes with data-driven, integrated solutions for smarter, safer decisions. I specialize in navigating complex regulatory landscapes, ensuring data security, and streamlining customer onboarding processes. Always aiming to balance compliance, efficiency, and customer experience, I help businesses mitigate risk, foster trust, and enhance operational effectiveness!

As a Customer Success Manager within our KYC/Data Apps team, I focused on the success of Corporate strategic clients using our risk solution platforms. My main goal was to serve as a key consultant and advocate for our clients. I leveraged my experience to improve process workflows, lead effective onboarding, and managed complex implementations. I functioned as the bridge between our solutions delivery and sales departments to bring our clients a seamless integration of data to empower them to make risk decisions with confidence.

I led B2B and B2C sales operations while managing customer success for over 200 clients, driving consistent year-on-year sales growth. As a pivotal team leader, I oversaw team recruitment and training, maintained strong product knowledge, and ensured operational efficiency through cross-functional collaboration. In addition to sales leadership, I acted as both Credit and Supply Chain Manager—coordinating inventory flows, managing supplier relationships, and assessing the creditworthiness of new vendors and customers to minimize risk and support sustainable growth.

As the Durwood Intern, I curated engaging museum experiences by developing detailed guides for family activities and specialized programs for kids with autism. I organized museum events, liaisoned with external partners, while teaching activities and preparing materials for up to 1000 guests. Additionally, I crafted meeting timetables and PowerPoint presentations for future Family Program events.

Focused on in-depth research for private collection catalogs and proficient cataloging of gallery works. Expertly managed visitor communications and skillfully handled artwork hanging. Produced captivating gallery postcards to promote exhibitions, designed gallery logos, and updated the gallery website. Dedicated to enhancing the art experience for visitors and promoting artists' works through innovative marketing strategies.

The Yale Norfolk School of Art, established in 1948, is an intensive, six-week undergraduate summer residency program for 26 rising seniors. It seeks to bring together a diverse group of students who have demonstrated excellence in art-making, critical thinking and community leadership within their academic programs, to participate in a rigorous environment of creative practice, learning and growth.