Karl Wong

CE Office- CE @ RD Technologies

About

Core ExpertiseDigital Product 0-1 LaunchData-driven Growth Strategy E-commerce & FinTech Product MilestonesCross-functional Team Alignment Team Leadership & Building Key Product MilestonesLaunched top HK financial/news products including AlipayHK, Taobao HK, now Finance, now News) Scaled Alipay HK cross-border payment solutions and drove 60%+ GMV growth for Taobao cross-border Built now.com digital team from scratch | Delivered 18-month break-even for PCCW digital business

Country

Hong Kong SAR

City

Hong Kong

Industry

Information Technology & Services

Skill

Bottom Line Growth, Accelerated Growth, Top Line Growth, Requirements Analysis, Product Development, Product Concept, User Growth, Product Management, Customer Relationship Management (CRM), 產品開發

Experience

CE Office- CE

RD Technologies

2026-5 - Present · 5 mos

Chief Product Office

RD Technologies

2026-7 - Present · 3 mos

Head of Growth

AlipayHK

2024-1 - 2026-7 · 2 yrs 7 mos

香港特別行政區

Spearheaded the 0-to-1 build and implementation of AlipayHK’s Point Loyalty Program - A. Point, designing a holistic user rewards system and loyalty infrastructure to enhance user stickiness, operational efficiency, and sustainable business growth.

Head of Product

AlipayHK

2016-5 - 2024-12 · 8 yrs 8 mos

香港特別行政區

1. Spearheaded and personally led the end-to-end 0-to-1 development of AlipayHK’s Point Loyalty Program, establishing a comprehensive user rewards and points system. 2. As the key leader, I pioneered Hong Kong’s first unified QR code public transit system, enabling one-QR access across MTR, buses, ferries and all public transport—the only fully integrated model of its kind in China. 3. Led Alipay HK product team to launch and scale localized payment solutions across Hong Kong and mainland China, establishing regional payment product benchmarks

Senior Project Manager

Taobao Marketplace

2013-10 - 2016-4 · 2 yrs 7 mos

香港特別行政區

As the first Product Manager hire for Taobao Hong Kong, led the end-to-end development of the payment system and cross-border logistics framework from scratch. This initiative enabled Hong Kong consumers to easily access and purchase on Taobao, driving a 200% increase in GMV in 2014. Led cross-functional teams to deliver Taobao cross-border localization, achieving 60%+ GMV growth and 40%+ new user engagement lift for HK/Taiwan/SEA markets in 2015.

Head of Product and Content Management

PCCW Media Group

2010-10 - 2013-10 · 3 yrs 1 mo

香港特別行政區

Led nowTV’s digital transformation and built the now.com digital team from 0 to full capacity, driving the business’s shift to a digital-first platform. Personally led the development and launch of Hong Kong’s first 24/7 live news mobile application, pioneering a new digital news consumption model in the region. Spearheaded the end-to-end 0-to-1 build. • Led product and content teams to launch HK’s top-ranked now Finance and now News products, hitting traffic breakthrough and full business break-even within 18 months • Led cross-team collaboration with business development, securing key advertiser partnerships to drive sustainable product monetization and team revenue targets.

Senior Product Manager

Oriental Press Group LTD

2008-5 - 2010-7 · 2 yrs 3 mos

香港特別行政區

• Led the flagship on.cc portal transformation project as PM, delivering a user-centric advertising information platform and hitting group digital upgrade milestones Supported key initiatives and collaborated cross-functionally to help launch Hong Kong’s first free real-time stock quote platform Money18, contributing to its growth into one of Hong Kong’s most popular financial products. • Built and led cross-functional product teams to deliver consistent product innovation and user growth for the group’s digital business