karl wernecke

18+ years’ experience in managing global network operations teams. Significant experience developing and executing strategic and tactical Incident and Problem management activities. Multiple years’ experience managing network operations for largest global IP network. Experience managing government network operations. Multiple years’ experience managing network, storage, datacenter, systems and service desk staffs in a global managed hosting setting. Well trained and experienced in deploying Change Management. Certified ITIL Foundations, Design, Transition, and Operations. Extremely client focused, and recognized repeatedly for team building and coordinating cross-functional cooperation and communication success.