Karine Hovhannisyan

Business Development Representative @ SafeDNS

About

I specialize in B2B and B2C sales, lead generation, and business development, with a strong focus on helping companies grow through strategic partnerships and client-centric solutions. My experience includes working in fast-paced industries such as telecommunications and IT, where I developed expertise in sales strategy, customer support, and identifying growth opportunities. I’m skilled at generating high-quality leads, nurturing long-term relationships, and aligning sales efforts with business goals. Currently, I’m deepening my knowledge in IT sales to contribute even more effectively in today’s technology-driven markets. I value proactive work, adaptability, and collaboration to achieve meaningful, measurable results.. Let’s connect and explore how we can work together!

Country

Armenia

City

Yerevan

Industry

Telecommunications

Skill

Cold Calling & Email Outreach, Lead Qualification Process, LinkedIn Sales Navigator, B2B & B2C Sales, apollo.io, reply.io, snov.io, HubSpot, Google Docs, Multilingual Communication, Cross-team Collaboration, patience , High Level Of Accuracy, Customer Acquisition, Negotiation, Solution Focused, Русский, Spanish, English, Customer Engagement

Experience

Business Development Representative

SafeDNS

2025-8 - Present · 1 yr 2 mos

United States

Focused on B2B sales development and lead generation, building and qualifying pipelines to support company growth. At SafeDNS, I applied outbound strategies (prospecting, cold outreach, and qualification) to identify opportunities worldwide and ensure a strong flow of sales-ready leads. Experienced in managing CRM tools, collaborating with sales/marketing, and driving measurable impact toward revenue and expansion goals.

Sales & Service Specialist

Ucom

2022-1 - 2025-8 · 3 yrs 8 mos

Armenia

Provided customer support for telecom services, billing, and technical issues, ensuring timely and effective resolutions. Collaborated closely with sales and business development teams to strategize and implement growth initiatives. Identified sales opportunities through in-depth customer conversations, leveraging knowledge of customer needs for upselling and cross-selling. Supported sales efforts by sharing customer insights and trends, helping the team tailor offerings and outreach strategies more effectively. Communicated technical features and service benefits in a clear, value-driven way to influence decision-making and support customer acquisition.

Lead Generation & Partnership Manager

Nomad Tech Group

2024-11 - 2025-4 · 6 mos

Armenia

Researched the UAE tech market and built a database of 1000+ B2B prospects. Launched LinkedIn and email campaigns, boosting response rates by 25%. Secured 2 qualified leads in 2 weeks, adding to the sales pipeline. Collaborated with sales and marketing to create tailored outreach. Built B2B partnerships to support UAE growth and scale Acer solutions.

Front Office Manager

Jermuk Moscow Health Resort

2020-9 - 2021-11 · 1 yr 3 mos

Armenia

Managed front desk operations, ensuring smooth guest experiences while identifying opportunities to enhance revenue. Built and nurtured client relationships, anticipating needs and providing tailored solutions to improve satisfaction and retention. Led and trained front-office staff, focusing on customer engagement, service excellence, and proactive problem-solving. Analyzed guest data and service trends using CRM systems to support decision-making and business growth strategies.