Karim Amer
Customer Service & Sales Representative
About
Sales professional with 3+ years of experience in inside sales, cold calling, and remote client acquisition. Proven track record in converting leads into paying customers and managing B2B accounts across the GCC region, including Saudi Arabia, UAE, and Qatar. Experienced in telecom and digital services sales environments, with strong skills in lead qualification, upselling, closing, and CRM usage. Known for clear communication, consistent follow-up, and meeting performance-driven sales targets. Currently seeking Sales or Inside Sales opportunities in Saudi Arabia where I can contribute to revenue growth and long-term client relationships.
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Saudi Arabia
Telecommunications
Upselling, Telecommunications, Customer Service , Client Follow-Up, CRM, Remote Sales, Sales Management, B2C Marketing, account management , Cold Calling, lead qualification , Inside Sales, Lead Qualification, CRM Software, Account Management, GCC, Sales, Customer Relationship Management (CRM), Digital Marketing, Multilingual Support (Arabic, English)
Experience
Customer Service & Sales Representative
Sutherland – AT&T Account
Egypt (Remote – U.S. Account)
Handled inbound sales and customer service calls for AT&T telecommunications services Identified upselling and cross-selling opportunities during customer interactions Closed sales while maintaining high customer satisfaction scores Resolved billing, plan, and service-related inquiries efficiently Achieved sales, quality, and productivity KPIs Documented customer interactions and sales activities using CRM systems
Sales Manager
Advertizer for Digital Marketing Tanta-Hasan
Remote – Saudi Arabia, UAE, Qatar
Conducted cold calling and lead qualification from Google Ads campaigns Converted qualified leads into paying B2B clients Managed client accounts across Saudi Arabia, UAE, and Qatar Led and coached a team of 3 junior sales representatives Improved customer retention processes, increasing renewals by 35% Maintained strong client relationships through
Sales Executive
Al-Keram Academy
Middle East (Remote)
Drove revenue growth through outbound sales and follow-up activities Managed multi-region client accounts across the GCC and UK Handled customer communication and ensured high client satisfaction Supported business growth through tailored sales strategies
Karim Amer's Contact Information
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