Karen Martin
Head of Creative & Brand Marketing @ RIXO
About
I'm Kaz, a London-based Creative Director with 14 years of design experience, including 8 years in leadership roles. I specialise in crafting 360° brand experiences that seamlessly blend functional and emotional product benefits through compelling storytelling. As a leader, I empower my team while adapting my approach to be hands-on or hands-off as needed. I've successfully built creative functions from the ground up and take pride in developing efficient processes for briefing, collaboration and workflow.
United Kingdom
London Area
Computer Software
Branding & Identity, Art Direction, Design, Social Media, Social Media Marketing, Web Design, Logo Design, Typography, Magazines, Publishing, Advertising, Graphics, Corporate Identity, Email Marketing, Adobe Creative Suite, InDesign, Illustrator, Magento, inVision, Adobe Photoshop
Experience

Creative Director
London, England, United Kingdom
- Led a successful rebrand in just 5 months, transitioning from a children’s publisher to a leader in gift books, resulting in 10.2% increase in sessions and 6% in conversion rate - Developed new brand guidelines with revamped TOV, engaging the entire business and managing external agency collaboration - Introduced premium art direction for photography and video, including product walkthrough videos that boosted add-to-cart rates by 8% - Directed first post-rebrand OOH campaign, yielding 14% uplift in brand searches - Initiated first location-based photoshoot, driving most successful tube campaign and contributing to 43% YoY increase in UK conversion rate (15% in US) during peak season - Revamped long-standing ‘mystery sends’ email, achieving 8% increase in orders and 12.7% in revenue YoY - Implemented Figma-first approach across all creative work, enhancing efficiency and collaboration within the Creative team and partner teams
Karen Martin's Contact Information
Phone
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