Karen Thompson

Strategic business development leader with a strong record of driving market expansion, revenue growth, and partnership acquisition in the IT and cybersecurity sectors. Skilled at converting complex technology capabilities into high‑impact commercial strategies that accelerate performance and profitability. Proven success leading go‑to‑market execution, growth acquisition initiatives, and large‑scale business development programs that strengthen brand positioning and expand enterprise client portfolios. Recognized for shaping cross‑functional collaboration between sales, marketing, and product teams to deliver sustainable competitive advantage. Combines executive vision with operational rigor — designing systems for scale, orchestrating high‑value strategic alliances, and executing event‑driven growth campaigns that build both market share and stakeholder confidence. Currently spearheading business development at Mahoney IT Group USA, guiding the organization’s next phase of growth through integrated IT and cybersecurity solutions that secure and empower modern enterprises.

At Stringfellow, I partner with CEOs, CFOs, COOs, and operations leaders who want IT that supports growth instead of slowing it down. I’m known for building trust quickly, listening closely, and translating business challenges into clear, practical solutions. Leaders value my consultative style and commitment to long-term relationships. I focus on the outcomes that matter most—higher productivity, stronger security, and the confidence that IT will scale with the business.

Developed and executed strategic account plans to identify growth opportunities and ensure client success, resulting in an increase in client retention. Engaged with executive-level buyers to drive revenue growth while aligning objectives with financial goals; exceeded sales targets by 20% Provided dedicated after-sales support to enhance customer satisfaction and loyalty, managing client relationships and addressing concerns effectively. Spearheaded quarterly business reviews and client events to strengthen client relations and identify new opportunities for revenue expansion. Collaborated closely with internal teams to ensure successful project execution and high satisfaction rates, consistently receiving positive client feedback.

Helping clients implement and maximize Salesforce capabilities (clouds) and related technologies utilizing the amazing skills of our professional services team. ListEngage is privileged to help over 3000 companies ranging from early stage start-ups to companies to the Fortune 100. Maintained a transparent sales pipeline, aligning objectives with account management strategies. Built and nurtured partnerships with Salesforce RVPs and AEs, identifying and developing new opportunities. Surpassed sales targets of $1.5M by strategically positioning Marketing Cloud solutions to meet client needs. Conducted expert sessions enhancing client understanding and adoption of solutions, resulting in increased engagement.

Facilitated seamless transitions from sales to delivery, focusing on client account growth through tailored strategies. Advocated for customer needs while aligning solutions across Financial Services, enhancing overall client satisfaction. Navigated clients through the sales cycle, identifying customized Salesforce solutions to address specific business goals. Facilitate and participate in Salesforce product demos and showcases. Execute project proposals and SOW for presentation to prospect and clients. Manage data in Salesforce ensuring all communications are tracked and accurate with relevant documents attached. Manage relationships with partner organizations, including Salesforce AE’s and sales executives. FinTech, Real Estate, Lending, Wealth Mgmt, Insurance and Banking

Specializing in provider relations, emphasizing team building and exceptional service delivery, to uncover new sales opportunities. Developed networking strategies to strengthen partnerships and identify new client engagements.

Luxury Resort, Spa, and Salon both New and Existing Account successes in Licensed Staff Training and Development, Product Knowledge, Client Booking and Inventory support. Top clients achieved- In AZ: Phoenician in Scottsdale, Omni in Tucson In Vegas NV: Aria, Bellagio, The Flamingo, Caesars Properties, The Wynn and Rio.

Experienced selling Merchant, Bankcard, Payment Processing or Financial Services. Implementation of Cloud- based solutions and applied technology to help grow SMB. Consultative sales to develop client and business strategies to maximize revenue growth. Communication and collaboration with extended enterprise partners to facilitate resolution of escalating, contract extensions, financial dispute/issues and general business management.

B2B Acquisition of SMB and Large Business with Gross Annual Revenues between $10MM-$500MM. Tailor American Express payments solutions to successfully acquire and manage $12MM-$14MM of personal sales. Self Prospecting, Cold calling, Vendor appointments and Warm leads. Verticals include Airline, Hospitality, Medical Device, and Automotive. Acquire Income and Balance Sheets, Bank Statements and Lease/Deeds to verify businesses. Set up Corporate Accounts and Track for 13 months to drive sales. Deep knowledge and application of SalesForce, Dun&Bradstreet, Secretary of State, Excel, Power Point, Word, and OutLook. Leader of Employee Engagement Team.

Licensed Cosmetologist and Certified Laser Technician passionate about creating a positive and transformative experience for individuals seeking aesthetic enhancements. Develop and execute impactful B2B marketing strategies to attract high-quality leads and increase revenue. Create, distribute and manage written content including: client messaging, white papers and communication plans. Manage the execution of all media, including advertisements, public relations announcements, website, social media, brochures and press releases. Forward thinking leader. Established program metrics to track and gauge project success, drive campaign effectiveness.