Karen Rose Lagrazon - Nazareth

- Place purchase orders (POs) for new stock based on demand forecasts, inventory levels, and replenishment schedules. - Maintain up-to-date stock status reports to support monthly inventory purchasing and planning. - Coordinate procurement activities and manage purchase orders from placement through to delivery. - Communicate with suppliers to ensure timely delivery of goods and proactively resolve any supply issues. - Monitor and track inventory levels, identifying stock shortages or surpluses. - Collaborate with production, warehouse, and logistics teams to ensure seamless supply chain operations. - Track and coordinate shipments and deliveries, ensuring accuracy and timely arrivals. - Maintain and update supply chain databases, purchase order records, inventory reports, and relevant documentation. - Support the management of supplier performance and address any non-conformance, delivery issues, or quality concerns. - Assist in identifying opportunities for process improvements, cost reductions, and efficiency gains. - Ensure compliance with company policies, quality standards, and relevant industry regulations.

Sales and Order Management - Manage and process customer orders for key accounts including Amazon, Shopify, KeHE, UNFI, Walmart, and Target. - Review and process corporate Purchase Orders (POs), ensuring order accuracy and timely fulfillment. - Collaborate with the sales team to meet customer requirements and ensure on-time delivery. - Oversee eCommerce - Shopify order processing through third-party logistics (3PL) partners. Inventory and Supply Chain Management - Monitor inbound inventory to maintain appropriate stock levels aligned with forecasted demand. - Track aging inventory and open orders to optimize turnover and minimize excess or obsolete stock. - Manage inventory balancing across 3PL pipelines, ensuring availability to support order fulfillment. - Maintain awareness of Minimum Order Quantities (MOQs) and coordinate with the supply chain team to support efficient inventory planning. Vendor and Production Management - Place and manage orders for ingredients and packaging materials from contracted manufacturers. - Partner with the production team to oversee and track Purchase Orders for finished goods, ensuring production timelines and quality standards are met.

I oversee and optimize procurement, logistics, and supplier management processes to ensure seamless and efficient operations. My role involves managing purchase orders, coordinating with suppliers, mentoring team members, and identifying cost-saving opportunities. I bring strong leadership skills, keen attention to detail, and a commitment to driving continuous process improvements within the supply chain. ~ Identify cost-saving opportunities across purchase orders and suppliers. ~ Review and manage direct import purchase orders for the USA, Australia, and Europe. ~ Oversee relationships with European suppliers and vendors. ~ Lead negotiations on pricing and delivery schedules. ~ Address and resolve supplier escalations promptly. ~ Ensure the team maintains accurate and up-to-date purchase order records for organizational reference. ~ Assist with purchase order financial audits to ensure compliance and accuracy. ~ Monitor supplier performance and ensure adherence to quality and delivery expectations. ~ Train and mentor the True Brands International Supply Chain team to enhance efficiency. ~ Guide best practices in procurement and supply chain operations. ~ Ensure the team executes processes accurately and efficiently.

~ Expertly manage and support 186 foreign suppliers across China, India, Taiwan, Pakistan, Indonesia, Thailand, Mexico, and Italy. ~ Maintain strong professional relationships with suppliers to enhance coordination and negotiate favorable contracts. ~ Oversee and manage bi-weekly order placements with suppliers. ~ Leverage negotiation skills to secure cost-effective purchasing solutions for the company. ~ Closely monitor order progress from mass production through to full delivery at the warehouse. ~ Ensure the accuracy of all shipping documents, particularly for partial shipments and direct imports. ~ Review, collect, and monitor shipping documents to prevent delays. ~ Process payment requests in alignment with supplier payment terms. ~ Conduct audits on invoices with discrepancies, investigate overpayments, and address short payments accordingly. ~ Develop and document foolproof processes to drive continuous improvements.

~ Process material requisitions for client deployments, including devices, MSAM/SIM, marketing collaterals, and training materials. ~ Analyze project and deployment quantity requirements to ensure accurate fulfillment. ~ Collaborate closely with cross-functional teams to ensure successful project and deployment completion. ~ Prioritize and execute requisitions promptly, ensuring alignment with project timelines and priorities. ~ Ensure compliance with contract terms and client requirements with meticulous attention to detail. ~ Adhere to established timelines and guidelines to maintain efficiency and accuracy. ~ Oversee end-to-end project and deployment monitoring to ensure seamless execution. ~ Maintain and securely store all necessary documents for operational and financial reference. ~ Identify and implement process improvements to enhance efficiency and accuracy. ~ Provide accurate and timely updates on project/deployment progress to relevant departments and stakeholders.

- Manage North America Consignment Warehouse - Stock Order on a bi-weekly and monthly basis, their daily, weekly, and monthly Sales Order, Inbound and Outbound Delivery Discrepancy & Scrap, and their Annual Physical Inventory. - Lowe’s Payment Presentations to the bank according to their required accurate documents (Invoice, Packing List, Certificate of Inspection, Waybill, and Freight Cargo Receipt. - Home Depot Truckload planning daily for North America Distribution Center. LTL (less than truckload) planning occasionally. - Distribution Requirements Planning on Accessories and Replacement Parts for those Werner Warehouses in need daily based on their demand and Safety Quantity. - Coordinating all Orders and Backorders to Manufacturing Plant Planner and Materials Manager. - Secure all documents (Purchase orders and signed documents) promptly for US Government Audits, Bank Transactions, and company references in the future. - Excel advanced knowledge, JD Edwards, TM1, Lowe’s Tradestone and Home Depot HUB, and TMS. - Handle Werner, Knaack, Weather Guard, Better Built, Green Bull, and Keller.

- Back Office task – Flights Change and Cancellation using Amadeus and CRM Tool. - Working with Airlines with customer inquiries and requests via email. - Voice – Hotel Bookings, Changes, Cancellations, and Complaints via Navigator and Supplier Hub. - Managing customer rewards and refunds. - Coordination with Hotel management for one-call resolution. - Knowledge of Amadeus, Navigator, Supplier Hub, and CRM Tools. - Handle Expedia Affiliate Network, Hotels.com, Expedia, and Travana – Janbala accounts.

- Technical Support – Tier 2 for BlackBerry of Virgin Mobile Accounts. Provide thorough technical assistance on BlackBerry handheld, Applications, Top Up and Account inquiry. - Educate subscribers about Virgin Mobile promotions eligibility and details. - Manage Assurance Wireless Accounts like activation, Free Minutes, and handheld support. - Troubleshooting assistance. - Outage reports. - Handle Assurance Wireless, Virgin Mobile US, and Virgin Mobile US – Blackberry accounts

Food delivery inquiry, order entry, complaints, and branch designation. Chowking Food delivery Service tools.