karen patinha

Tutored elementary school students which involved assisting with their school studies

Provided customer service support which involved assisting customers with sales and location of merchandise

* Involved in a Leadership role which include; distribution of work and Training * Processing, Redacting and sending all types of Medical Record Request and Claims including Legal, Insurance company and Government * Use on a daily basis CAS, Cobius, Epic Hyperspace, LMR web, Oncall, Patcom Plus, Biscom Delivery Server and Softmed. Intermediate understanding of IQ including its entire program. * Provided office support that involved filing, photocopying, pulling patients medical record, faxing, handling of incoming calls and outgoing calls to and or Provide medical record information * Distribute different correspondence to it’s correct department and or doctor * Helped with the upkeep of multiple spreadsheets and databases

* Provided office support which involved filing, photocopying, faxing, scanning and mail distribution of documents * Answered all incoming calls and directed them to the appropriate department and or individual * Added and responded to different form of correspondence * Coordinated information about a specific Board and or Commission using IQ * Helped with the upkeep of multiple spreadsheets and databases

Provided office support that involved the handling of incoming calls, filing, typing, photocopying, faxing and document distribution Responsible for gathering car insurance information from different insurance companies

* Provided the chief with the requested task and office activities by filing, typing and photocopying * Answered all incoming calls and transferred them to the appropriate individual and or department * Attended meetings; took notes and recorded client’s information

· Review and evaluate loss to determine coverage, liability and compensability of damages. · Contact with insureds, claimants and witnesses that may have information relating to the loss, either by telephone or in writing. Securing all necessary evidence, reports and statements to evaluate claims · Input and retrieve information using the automated claims system, requests checks, form letters and other correspondence through the automated claim system. · Negotiate settlements with individuals and other insurance carriers. · Facilitate salvage disposal and subrogation pursuit to maximize recovery

Graduated with a Minor in Spanish