Karen Hammons

Member of the MIS Board of Directors, helping shape the future of and achieve our vision to be the preeminent multilingual International Baccalaureate school in the US.

Leading a team rethinking engineering systems and processes to create efficiencies ensuring our engineers thrive in their daily work. Ensuring every day Azure Core focuses on Customer and Operational Excellence. Previously, led a team creating the best Customer Experience for Azure Core. Managing engagement from front-line support engineers to the Azure development and service owner teams. Improving functional metrics to derive customer insights so we can put those improvements into the product as quickly and accurately as possible. Formerly Design Engineering Program Manager for Microsoft Federal Services. Focusing on strategic vision of engineering support for the O365 and Azure Federal services. Responsible for deployment forecasting, procurement forecasting, and changes required based on changes in federal regulation.

Prepare responses to contract proposals in support of upcoming projects; manage local execution of monies awarded on contract for European/Southwest Asian theaters Organize project details for transport node installations and implementations throughout the European and Southwest-Asia theaters Interface with multiple agencies including USAF, USA, USN, USMC and other DoD organizations in coordinating implementation activities Manage multiple projects simultaneously; provide government with required documentation, project plans, schedules, background papers and briefings to support mission requirements

Project manager - Organize team members to complete Microsoft Office Communicator Server 2007 and Live Meeting 2007 installation in European theater; market tool to senior leaders emphasizing cost-savings and ease of use Enterprise Information Management Lead - Participate in Air Force level working groups determining the way-ahead for Air Force EIM. Coordinates, reviews, and prepares documentation on behalf of United States Air Forces in Europe

Planned and implemented unified communications service for over 30,000 users across European theater; oversight for a multi-million dollar classified system at 6 metropolitan campuses in 4 countries over designed for emergency and daily flight schedule & maintenance management - Organized team members to complete Microsoft Office Communicator Server 2007 and Live Meeting 2007 installation in European theater; marketed tool to senior leaders emphasizing cost-savings and ease of use - Advocated virtualized application use for 300+ users at 2 European sites; proof of concept applied to corporate structure would save hundreds of hours in maintenance & millions in hardware purchases - Initiated agreement with the enterprise service desk establishing procedures on trouble-ticket management spawning processes governing how the US Air Force corporate help desk handles 500+ functional systems

Over 8 years as a IT and network manager in the United States Air Force. Broad range of IT experience including 6 months as Program Manager for the $29M Iraqi Defense Network, Baghdad. Specialized in leading teams to manage daily operations of user networks in excess of 10K users. Also served as an instructor for the USAF communications officer technical training program. Separated in September 2007 under a Voluntary Separation Program.

Completed Executive Master in Public Leadership. Enhancing real-world experience through leadership studies.