Karen Grace Fernando- Madera
Front Office Manager @ DoubleTree by Hilton London Ontario
About
Passionate and performance-driven customer service professional for 18 years. Experienced in team supervision, operations organization, administration, and positive production result. Highly energetic, incredibly social, fun-loving, detail-focused, a competitive employee that enjoys working as a member of a team to solve problems and create in person experiences that make lasting impacts. Proven ability to remain calm while multi-tasking in dynamic and fast-paced environments. Posy graduate degree holder in Hospitality and Tourism Operations Management at Fanshawe College ( Jan. 2023 to Dec. 2024).
Canada
London
Hospitality
Guest Service Management, Teamwork, Administrative Assistance, Sales, Customer Service, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Event Management, MICROS, Tourism, Customer Satisfaction
Experience
Front Office Manager
DoubleTree by Hilton London Ontario
London, Ontario, Canada
Assistant Front Office Manager
DoubleTree by Hilton London Ontario
London, Ontario, Canada
Guest Service Agent
DoubleTree by Hilton London Ontario
London, Ontario, Canada
Operations Assistant
Kerten Hospitality
United Arab Emirates
Assistant Front Office Manager
Mandarin Oriental
Abu Dhabi, United Arab Emirates
Guest Relations Manager
Kempinski Hotels
Abu Dhabi, United Arab Emirates
Duty Manager
Kempinski Hotels
Abu Dhabi, United Arab Emirates
Front Desk Manager
Kempinski Hotels
Abu Dhabi, United Arab Emirates
Front Desk Supervisor
Kempinski Hotels
Abu Dhabi, United Arab Emirates
Front Desk Representative
Kempinski Hotels
Abu Dhabi, United Arab Emirates
Guest Relations Officer
Kempinski Hotels
Door Hostess/ Lobby Hostess
Kempinski Hotels
Abu Dhabi
Operations Trainee
Shangri-La Group
Philippines
Food and Beverage, Housekeeping, Front Office, Administration
Education
Fanshawe College
Hospitality and Tourism Operations Management
Polytechnic University of the Philippines
Hotel and Restaurant Management
Karen Grace Fernando- Madera's Contact Information
Phone
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