Karen Dann

Karen Dann is a Key Account Executive for Workplace Studio that provides contract furniture and design solutions that enhance workspace productivity. The Key Account Executive position is responsible for initiating and closing furniture sales with strategic accounts that purchase furniture annually. This position serves as an intregal contact for an organization during the sales process and works with the other furniture support functions such as design, project management, furniture sales support, operations, and project coordination to ensure that client needs are met and a high level of client satisfaction is achieved. Duties & Responsibilities Lead the development of creative and innovative solutions to meet client needs in a differentiated manner. Collaborate with Interior Designers to provide solutions that meet client functional, aesthetic, and budgetary requirements. Focus on key metrics which provide value to customers (category savings, detailed project updates, customized reporting, Business Reviews, product review) Manage the day to day relationship with existing clients and client team Maintain and grow current furniture industry knowledge (products, vendor structure, pricing, consultative services) Implement furniture standard programs within large accounts in order to maximize operating efficiencies Lead the project strategy process. Develop long-term account plans for existing accounts and design team that maximize penetration and retention.