Karen Chan Huang

(Public company ranked 130th in Fortune Global) —Technology administration and management involving IT Applications, Database, Software, Network/infrastructure, OT projects, etc. • Applications Portfolio Management • Full stack developer • Team and Vendor Management • Documentation and Design • Web and App Development • Coding and Automation • Cloud and Database Management • Automation and Performance Optimization • Security and Compliance —Support tools included but not limited to: • AI (OpenAI ChatGPT, Grok, Microsoft CoPilot) • Database and SQL (DBeaver, SQL Server, Power BI, Power Query, Dax Studio, Tabular Editor, Oracle SQL Developer, SSMS, SSIS, SSAS, SSRS) • Data Management (Dataflows, data factory, data lakes, data warehouse, ETL data integration, data cleansing, data modeling) • Business Intelligence (Power BI, Power Automate, Power Query, M, complex data integration, visualization expression) • File Transfer and Marketing (FileZilla/WinSCP SFTP, Selligent Marketing Cloud SMC, SendGrid, USIO) • ERP and CRM (ERP SAP, CRM HubSpot, CRM Powwr, billing platform ECI, custom billing platform Proton) Development and Integration (APIs, workflow design, GitHub, Webhook, Postman, Sublime Text, VS Code) Project Management (Developer project tracker Jira, ClickUp workspace, Visio, Lucid) • Cloud and Deployment (AWS (Amazon Web Services), Azure (Azure Logic App, Storage Explorer, Hybrid Cloud, DevOps, Synapse, Cosmos DB, Blob Storage, Kubernetes, App Services, Function App, Databricks, Azure ML, etc.) • Administration and Security (Active Directory, policy restriction, access control, security center, virtual network, subnets, container instance, resource group, virtual machine) • CLI Tools (Pycharm, WSL, CLI, Bash, Command Prompt, Windows PowerShell, Azure Cloud Shell) • Operation technology construction software management (Procore, IBM Maximo, SAP, AVEVA PI, etc.)

(Public Company, former Spark Energy) Business Enterprise Analytics Reporting- IT, BUSINESS INTELLIGENCE Data Integration & ETL: Proficient in SSIS for data migration, SSAS for analytics creation, and SSRS for report generation. Experienced in SQL Server Management Studio (SSMS) for database management and ETL processes. Reporting & Visualization: Strong ability to create and manage dashboards and reports using tools like Power BI, Tableau, and SSRS. Developed enterprise-level reports for strategic decision-making. Database Design & Management: Expertise in designing database structures, writing complex SQL queries, and ensuring data integrity. Hands-on experience with Oracle SQL Developer and various data warehousing techniques. Cross-Functional Collaboration: Adept at working with stakeholders across IT, Sales, Legal, and Finance to gather requirements, build business requirement documents, and translate business needs into technical specifications. Project Management & Training: Experienced in leading working groups, facilitating UAT testing, and creating training documentation to support user adoption and knowledge transfer. Analytical Skills: Advanced knowledge in data analysis, profiling, and conceptual modeling to interpret business requirements into actionable insights. Technical Proficiency: Skilled in a wide range of tools, including ERP systems (NetSuite, SAP), Oracle applications, VB, and various data management platforms.

(Public company ranked 56th in Fortune Global) Application Admin/Digital IT Data Engineer at GE General Electric POWER & Energy Aero & Gas •Data Migration Analyst -- Achieved data integration between Budget tool EITO and Product management tool VCC, fixed issues for current GE internal app EFNO/EITO all workflow process mapping improvement, procedure logics and Master Data (MDM) Aero Application Database Administrator (DBA) -- Support G.E Internal Systems and Apps (Includes CXL/eF&O/eITO/ERP/ETRM/ERP/JAROS/PLM Support Central/PLM ENOVIA ALM VCC /Point of Sale (POS) and SFDC Salesforce.com) , CRM(Customer Relationship Management) , Designed App Training Materials, Maintained Cross-functional Alignments, monitored CXL interfaces, maintained data management in CXL and mapped out data •Aero System Admin -- Identified, Implemented, Enhanced, Built and Tested Process mapping across system functionalities among eITO Application Enhancement: Mapped As-Is/To-Be (requirements, testing, and Signoff), Tested DEV App QA/UAT/Deployment before Apps Launching to PROD and achieved Users Acceptance •Community Co-Facilitator -- Programmed SQL Coding and Populated Backend Database via Advanced ORACLE Developer, SQL Scripts, CXL, ETRM, SQL SERVER, Microsoft ACCESS, Visio, Aris, Informatica PowerCenter Designer, Java Scripts. Scheduled PLM IO Interface Ad Hoc Report, Maintained Data Form Tracked performance, Executed Reports, Integrated Data, Planned and managed Engineering Workflow process mapping model and artifacts. Managed digital community DBA Console Delegation roles. •End users acceptance Support -- Managed Web/Software Application Front end Users and Backend Developers •System Data Validation Analyst -- Validated Product Line Logistics of Configuration/Layout/Budget/Lifecycle, Designed Engineering Template and Update Delivery Year Spare Part Cost •Knonos Labor Cost Data Miner -- Supported PGP DUM FILE AND SPOT FILE Data Mining

Advanced Data Mining/Database Administration/Engineering/Coding/Data Sourcing/Application Management/Interface Management/Data Research/System Administration/Advanced Business Intelligence(BI)/Business Process Analysis,etc. Experienced Knowledge Achieved • Statistics Risk Control • Spreadsheet Modeling • Marketing Engineering • Marketing Management • Capstone Decision Making • Process Mapping & Structuring Design • Digital Marketing • Marketing Research • Consumer Behavior • Database Marketing • SQL Database Management • Advanced Microsoft (PowerPoint, Visio, Excel, Access, Aris, Word Publisher, etc) • Data Analysis via Advanced BI • Business Intel Software/Tech • Business Data Warehousing with SAP BW BO • Premium SAS/Enterprise Miner • Practical Use Trading • Shipping Material Analysis • International Finance • Introduction Accounting • Supply Chain Operation • Microeconomics • Commercial Shipping Law • Inter Norms and Practices • Applied Statistics Management

UK National Qualifications Framework

Business Project Administration/Trade Management/Advanced Data Mining/Database Administration/Engineering/Coding/Data Sourcing/Application Management/Interface Management/Data Research/System Administration/Advanced Business Intelligence(BI)/Business Process Analysis,etc.