Karen Aren

- Partnered with key clients to implement HR policies and deliver end-to-end HR support including payroll administration, employee records management and retention initiatives. - Served as a strategic partner to employees and clients on HR-related maKers providing timely guidance on welfare & health programs and HR services. - Conducted offer calls to successful candidates and coordinated end-to-end onboarding processes including HR induction sessions and issuance of contractual of employment to ensure a seamless onboarding experience. - Managed monthly payroll processing by reviewing timesheets, overtime claims and allowances ensuring 100% accuracy and full compliance with company policies and statutory requirements. - Maintained and updated employee records including employment status changes, salary adjustments. and benefits administration ensuring data accuracy and timely submission of monthly reports to clients. - Conducted exit interviews and reviewed employee feedback to identify reasons for turnover and suggest improvements to support better retention. - Monitored and administered employee leave management (annual, medical, etc.), ensuring accurate tracking and compliance with company policies. - Planned and executed employee engagement ini;a;ves in collaboration with clients and internal teams to enhance employee morale and strengthen workplace communication including festive celebrations such as Hari Raya and Chinese New Year.

-Conduct a research: Established facts and reached new conclusions involved the collection, organisation, and analysis of information to increase understanding of a topic or issue. For eg: Research on Twitter, Research on International Market, Global Investment Research -Curating and tabulating report analysis: conveyed information, analyzed an issue or problem, and provide a recommended course of action -Handling the MCM official Twitter accounts and its daily update: Came up with ideations and ways on how to increase the engagement -Generating, developing and new ideas, where an idea is understood as a basic element of thought that can be either textual, visual, concrete, or abstract : Infoback Execution Flow Chart -Moderates and presides over a panel discussion or MCM internal or partners events: host, moderator, Pr and admin -Developed and maintained client relationship and coming up with efficient way to drive the business forward For eg: Prepared and designed email campaigns for event invitations to clients via Stripo, Canva, and Mailchimp

- Conducted comprehensive market research on social media trends, international markets and investment platforms to support strategic business decision-making and identify growth opportunities. - Prepared, structured, and analysed reports to present insights, identify key issues and recommend actionable strategies to improve business performance. - Developed innovative solutions and workflow processes, including the Infoback Execution FlowChart, to enhance operational efficiency and streamline internal processes. - Built and maintained strong client relationships by designing and execu;ng targeted email marketing campaigns for events using tools such as Stripo, Canva, and Mailchimp, improving engagement and communication effectiveness.

-Gathered potential applicants from various job advertisement platform –( Jobstreet, LinkedIn, Indeed) -Sourced candidates using a variety of search methods to build a robust candidates pipeline. -Understood client’s requirements and proposed a good candidate that meets up all the requirements especially in IT skills – Java, Python, Laravel, NodeJs and etc. -Assisted in screening and interviewing process in order to get know the candidates regarding their skills and abilities. -Assisted in day to day general office administration work and handling all secretarial works.