Karan Dilsher Dhaliwal

Karan Dilsher Dhaliwal

General Manager, Zoe's Restaurant | Lounge @ Fairmont Château Laurier

About

A creative and collaborative leader with a keen interest in beverages, hospitality and business development. Entrepreneurial approach towards venue management and expert in driving guest experience, colleague engagement, and revenues. A passionate luxury hotelier with a constant drive to learn, and train.

Country

Canada

City

Banff

Industry

Hospitality

Skill

Public Speaking, Management, Leadership, Customer Service, Hotel Management, Teamwork, Restaurant Management, Wine, Bar Management, Beverage Development

Experience

Fairmont Château Laurier

General Manager, Zoe's Restaurant | Lounge

Fairmont Château Laurier

LinkedIn
2025-3 - Present · 1 yr 7 mos

Ottawa, Ontario, Canada

Fairmont Banff Springs

General Manager

Fairmont Banff Springs

LinkedIn
2024-8 - 2025-3 · 8 mos

Banff, Alberta, Canada

The Vermillion Room- Bar & Brasserie

Fairmont Banff Springs

Restaurant Manager

Fairmont Banff Springs

LinkedIn
2023-5 - 2024-8 · 1 yr 4 mos

Banff, Alberta, Canada

Rundle Bar & Grapes Best International Hotel Bar- Canada by Spirited Awards 2023, Tales of the Cocktail Foundation Canada’s 100 Best- Best Patio

Fairmont Banff Springs

Assistant Manager- Rundle Bar

Fairmont Banff Springs

LinkedIn
2022-5 - 2023-5 · 1 yr 1 mo

Banff, Alberta, Canada

Managing one of the largest F&B operations of the property Fairmont Banff Springs, Forbes Four Star Hotel Rating- 2022 Star Awards, Forbes Travel Guide, #3 Best Resorts in Canada by Conde Nast 2022, Travel Awaits #1 Luxury Hotels 2022.

Brown Truffle Inc.

Operations & Business Development Consultant

Brown Truffle Inc.

2022-1 - 2022-5 · 5 mos

Toronto, Ontario, Canada

Designing the Beverage Portfolio and Restaurant Pre Opening Operations

JW Marriott

Assistant Manager- Food & Beverage Sales

JW Marriott

LinkedIn
2021-6 - 2021-10 · 5 mos

New Delhi, Delhi, India

-Heading the F&B Sales & Marketing Portfolio -Overlooking the budgets and forecasts for restaurant and lounges -Handling curated dining experiences and exclusive dinners - Menu Designing -Heading the business model for Marriott Bonvoy On Wheels - Conceptualizing Marketing Calendars for Restaurant and Lounges - Revenue Optimization and monitoring for Food & Beverage division - Marketing Communication for the department with creating artworks for promotions to be circulated in database(s)

JW Marriott

Assistant Restaurant Manager

JW Marriott

LinkedIn
2020-2 - 2021-6 · 1 yr 5 mos

New Delhi, Delhi, India

-Handling the Sales & Marketing portfolio for restaurants and bars -Managing the restaurant social media for publicity and guest relations for Food & Beverage. -Training staff and developing standard operating procedures for restaurant, bar and lounge services. -Conceptualized the private cabana dining, menu designs and service procedures for curated fine dining experience with guéridon & table side theatrics -Launching Marriott on Wheels Brunch menus, artworks and promotion posts encouraging guest engagement across channels -Sales and Marketing operations and guest engagement for Marriott on Wheels -Assisting beverage programs for restaurants, banquets, bars, lounges and guest reception

JW Marriott

Marriott Voyage: Leadership Development Program

JW Marriott

LinkedIn
2018-8 - 2020-2 · 1 yr 7 mos

New Delhi Area, India

-Awarded Voyager of the Year 2019 and for the month of November for exemplary performance. -Completed eCornell Voyage Leadership Certificate Program from Cornell University, New York during the management training program -Conceptualized the production, marketing and sales for Delhi Baking Company's Cold Brews, with complete in house production and packaging -Certificate of Achievement for being a part o'2019f the team awarded "The Best Hotel in New Delhi" by Business Traveller Asia-Pacific Awards 2019. -Letter of Appreciation from Mr. Vineet Mishra, General Manager at The Ritz Carlton, Pune for pre-opening operations

Villa Blanche Bistro - India

Beverage Consultant

Villa Blanche Bistro - India

LinkedIn
2021-9 - 2021-9 · 1 mo

Goa, India

-Designed the beverage portfolio consisting of signatures, classics, non-alcoholic cocktails for the renovated version of an old Goan landmark restaurant. -Developed beverage costings and profit markups based on industry standards. -Training manuals and recipe sheets for bartenders and team members, including talking points for servers to offer suggestions and up sell beverages. -Tea & Coffee selection to be featured in the restaurant.

WorldSkills Abu Dhabi 2017

Winner- Medallion Of Excellence

WorldSkills Abu Dhabi 2017

LinkedIn
2017-10 - 2017-10 · 1 mo

Abu Dhabi

Awarded the Medallion of Excellence in Restaurant Service at World Skills , Abu Dhabi for outstanding achievement as a competitor, finishing in the top 10 ranks.

WorldSkills UK

Restaurant Service Competitor

WorldSkills UK

LinkedIn
2017-4 - 2017-4 · 1 mo

Manchester, England, United Kingdom

-Indian Competitor for Restaurant Service in UK Skills, Manchester, England -Trained with Mr. Gurjeet Singh Barry, Wi-Not Beverage Solutions for the wine tasting and service modules -Trained with Mr. Anurag Kashyap, Regional Head-Kaapi Machines for Barista training

The Imperial, New Delhi

Industrial Trainee

The Imperial, New Delhi

2016-12 - 2017-3 · 4 mos

Janpath

Education

George Brown Polytechnic

George Brown Polytechnic

LinkedIn
2021-9 - 2022-8 · 1 yr

Deans Honor List Recipient Awarded by International Wine & Food Society, Toronto Chapter for highest GPA in Wine & Beverages

Wine & Spirit Education Trust

Wine & Spirit Education Trust

LinkedIn

Wine Sommelier

2022-2 - 2022-8 · 7 mos
Cornell University

Cornell University

LinkedIn

Voyage Leadership Certificate Program

2018-8 - 2020-2 · 1 yr 7 mos

eCornell Voyage Leadership Certificate Program emphasized on year long training modules of effective and efficient leadership for hoteliers, in collaboration with Marriott International's Voyage Leadership Program (Management Training Porgram for Marriott International)

Karan Dilsher Dhaliwal's Contact Information

Email

******@***.com

Phone

(**) *** ****

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