Kar Wai Yip

Responsible for end-to-end fleet performance and customer engagement across key accounts in Asia Pacific. Drive reliability and availability of gas turbines, compressors, and steam turbines through proactive risk management, KPI monitoring, and cross-functional alignment. Act as the primary point of contact for customer escalations, ensuring transparent communication and timely resolution of issues. Collaborate with Sales, Engineering, and Service teams to optimize fleet performance, support long-term service agreements, and identify value-driven service and modernization opportunities.

Responsible for preparation, planning, leading execution, and close out of complex planned/emergent Outage events for gas turbine, steam turbine and generator agreements while supporting the development of the business strategy for field fulfilment excellence in FieldCore. Accountability for driving consistent outage planning and execution, and adoption of best practices and lessons learned.

Skilled Fleet Management and Gas Turbine specialist having responsible on Long Term Machinery Management Service (MMS) Contracts for leading oil and gas companies in Asia Pacific. Capable of liaising and communicating with customers across multiple roles, including acting as primary point-of-contact, advising customers as a consultant, and bridging communications between District, Package Renewal & Upgrade (PRU), Product Support, Engineering, Field Service & local Joint Venture partners.

Responsible for directing Customer Services internal activities associated with supporting the sale of aftermarket refurbished packages in Asia Pacific; control retrofits, compressor restage and expanded services. Responsibilities include installed package assessment, selection and optimization of equipment configuration with emphasis on control systems, develop Application Check Sheet (ACS) with accurate custom features pricing, ensure commercial and technical risks are effectively managed, pricing, and proposal preparation.

Skilled analyst with highly effective problem-solving skills, adept at preventive problem identification and resolution. Capable of facilitating all aspects of the problem resolution process, from design of experiments to solution validation and implementation. Deals with customer service assignment (Onshore and Offshore) including on-site preventive maintenance and inspection service work, call-out services. Support commissioning activities on Solar gas turbine packages (Generator, Compressor and Mechanical Drive).

Work as technical instructor as well as handling the troubleshooting and maintenance of the mechanical, electrical and the hydraulic systems of Armour automotives. Manage a fleet of various types of Armour vehicles on their equipment serviceability in the workshop.