Kapil Arora

UniUni is a North American final mile delivery company enabling cross-border e-commerce shipments into the USA across all major marketplaces. • Leading global business development independently, acquiring and managing 50+ clients across 15+ countries including India, UAE, Saudi Arabia, Vietnam, Thailand, Bangladesh, Nepal, Sri Lanka, Pakistan, Brazil, Bali, and Southeast Asia • Serving a diverse client portfolio including big brands, freight forwarders, consolidators, 3PLs, warehouses, and individual cross-border export merchants shipping into the USA • Delivering final mile solutions for sellers across 10+ major marketplaces — Amazon, Walmart, eBay, Etsy, Temu, Shein, TikTok Shop, Wayfair, Alibaba, and Shopify • Managing full sales cycle — from prospecting and pitching to onboarding and account retention across international markets • Also supporting clients with USA customs clearance and warehousing solutions, enabling seamless end-to-end cross-border logistics

• Leading the development of Cross-Border Shipping solutions. • Responsible for driving sales growth and achieving quotas for the assigned territory. • Building and managing the sales team. • Collaborating with key clients, partners, and stakeholders for regional expansion. • Aligning sales strategies with overall business objectives, including product development and operations. • Providing input for refining product offerings and pricing strategies. • Negotiating key contracts and partnerships to ensure sustainable relationships. • Full ownership of the sales process and account management.

Building Shypmax cross-border logistics for e-commerce sellers. • Heading Sales team to acquire sellers for cross border shipment • Collaboration and partnership done with eBay, Joom, Etsy, Expobazaar, FIEO, IBP, GJEPC, Daraaz, India- Direct, Silkrote, bzaar, Tazapay, Payoneer, picmybox, Digicommerce, Supplierstree, DHMA, NAEC. • Handled all operational issues and resolve them instantly. • Directly handled all seller related query. • Price mapping according to market.

• Recruitment of team, trained them and build process on field. • Acquire retailers to buy building material from domus. • Managing business dashboards of metrics, Build franchise model with TnC. • Build SOP’s for Member on-boarding, Logistics, OEM’s on boarding and Cataloguing process.

| Business Ownership || Managing PAN India New Seller Acquisition Business Portfolio for Categories Like Business & Industrial, Auto Parts, Lifestyle and Jewelry.| | People Leadership || Build, Retain & Groom a Strong Team To Deliver Across Functions. Currently Managing a Team of 70+ Regional BDM’s, Which In Turn Acquire Potential Exporters/Manufactures & Retailers from PAN India Markets | | Business Ownership: Managing new seller acquisition business portfolio from regions of North India, m | Seller Development and Relationship Management: Develop strategic relations with the sellers and own the terms of trade to grow the business. | Demand Generation: Coordinating with sellers to generate relevant traffic on their eBay stores via various site promotions | Mass Awareness:- Conducting meeting and seminar with city and state level Govt. associations. | Shipping Solutions: Done tie up with 16 different India Post officials of different States and opened a dedicated counter of eBay for hassle-free parcel booking for sellers.|

| Manage large team 50+ | Managing LS category for Punjab, Haryana Region with total sales team of 10 BDM’s. | Managed region grew by 150% YoY. | Organizing canopy, flyers & other promotional activities for mass awareness. | Regional Expansion: Tapping unexplored markets | Organizing seminars with different business and govt. associations. | Conducting Seller training in group for mass awareness.

• Handled the team of three tele-callers for new seller acquisition. • Key Account Management for HNW Clients • Achieving monthly sales targets • Account manager of 45 higher value clients. • Managed retention group of clients with high level of concerns & dissatisfaction. • • Awarded as pillar of success in month of September 2009 by CEO of IndiaMart Intermesh ltd

To meet the target. To cover the area of Bareilly and nearby it . After 6 months i have managed the team of 3 sales executives. I have to generate the lead and then go for a meeting with the clients. Data was collected by me through different sources.

Meet the given target in a month. Convince the clients for insurance over the phone only. It was a computerized calling system. Data was transferred by the data feeding team. Only the form feeling part and collection of the cheque was left which was done by the field person. CRM process was used.

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