Kapil Verma

Working as Pricing Manager as part of Business Operations team of TCTS. I was responsible for providing commercials for the opportunities (RFx). As part of my work, I was involved in the Bid Management process from Start (RFx stage) till the submission. • Pricing/Commercial Manager for Canada and Africa regions; supported pricing for Americas, Europe, India, APAC, ANZ and Middle East regions as well • Global Pricing Manager for one of the major global accounts of TCTS • Commercial negotiation with customers, enabling sales to win the deals • Pricing Analysis for Enterprise and Carrier Customers, Evaluation of Business Case for Discounting, Pricing for Tenders, Market Pricing Intelligence • Pricing of Bids for Telecom Networks

As a Management Trainee, I worked on two projects with two different functions of TCTS - Business Operations & Business Strategy 1. Business Operations: • Created MIS system for Business Operations function, aimed at tracking the progress of the organization • Developed common format for invoice tracker and billing control file for all customers and different services • Streamlined the MIS with data source, defined associated metrics for all TCTS leadership circulation 2. Corporate Strategy: • Prepared Annual operating plan (AOP) for the next FY 17-18, finalized regional and account wise targets • Developed monthly and quarterly revenue projections for next year - Region, Account and Practice level • Driven the strategy and implementation of Internet of Things (IoT) as end to end initiative as part of 'new business' and 'special initiatives' of TCTS

As part of Corporate Operations team worked on the launch of Nano Taxi services by TaxiForSure in Bangalore City. The work involved devising the strategy to on board drivers for Nano services, creating and running the marketing campaign among both the owners of the cars and potential drivers to get them on board. The Nano services were launched on time and were a great success for TaxiForSure.

Switch Incharge - AXE 810 (Ericsson) & OCB-283 (Alcatel) Nodal Incharge - WiMAX, Broadband, Landline, CDR, CDMA/WLL, Customer Service Centre • Led unit to fourth position from last (18th) within two years, delivered 25% revenue growth • Achieved 137% of annual target in 2-months after successfully launching WiMAX services, spearheaded installation and commissioning of all 19 WiMAX towers as WiMAX in charge • Led team of twelve and achieved maximum growth of 195% in Mobile segment in the circle • Achieved 123% of annual target, delivered 10% revenue growth in Landline against the reverse trend in industry as Switch in charge • SPOC and in charge of BSNL services - Landline, Broadband, WiMAX, WLL, CDMA, GSM Mobile, Customer Service • Held diverse portfolio and led unit to fourth position from last (18th) in two years, delivered 25% of revenue growth • Delivered 15% revenue growth, led team of twelve to improve customer satisfaction. provided 100% resolution in 24 hrs in Broadband segment • Supervised end to end installation of 19 WiMAX towers worth INR 25Mn and 3 WLL towers worth INR 7.5 Mn

• Core Member, Student Affairs’ Council (SAC) - apex student body. Liaison between admin and 800+ students, represented & resolved students’ issues • Secretary, Academic Council IIMB; revamped elective bidding and made it more transparent and effective, introduced new courses, managed student faculty interaction • Mentored IIM Vizag’s first-ever batch (55 students), part of 6-member student contingent to visit IIM Vizag

• Senior Executive, Indian Cultural Asociation (ICA) - cultural club of NIT Calicut • Senior Executive, ECE Association - departmental association of NIT Calicut • Head, Hospitality Committee, TATHVA - technical festival of NIT Calicut