Kanza Azhar

Handle guest communication before, during, and after stays in a timely and professional manner Coordinate check-ins, check-outs, and respond to guest inquiries and issues remotely Manage reservations, calendar syncing, and booking confirmations Coordinate with cleaning and maintenance teams to ensure property readiness Monitor guest reviews and assist in responding to feedback professionally

Manage and respond to emails, calls, and client inquiries professionally Coordinate calendars, schedule property showings, inspections, and meetings Prepare, review, and organize real estate documents (contracts, listings, leases) Maintain accurate records in CRM and property management systems Support agents with listing uploads, MLS data entry, and marketing coordination Track transactions, deadlines, and compliance requirements Coordinate with buyers, sellers, tenants, vendors, and service providers Assist with invoicing, payments, and expense tracking Prepare reports, spreadsheets, and presentations for management Ensure smooth communication between all parties throughout transactions

As a remote professional I provides administrative, technical, or creative support to businesses, entrepreneurs, or busy individuals. Operating from a home office or co-working space, I handle a variety of tasks, such as managing emails, scheduling appointments, conducting research, social media management, and bookkeeping, among others. They leverage technology to communicate and collaborate effectively, allowing clients to focus on core business activities while enhancing productivity and efficiency. With skills ranging from organization and time management to specialized knowledge in areas like digital marketing or graphic design, virtual assistants play a crucial role in helping clients streamline operations and achieve their goals.

 Selecting carriers and negotiating contracts and rates.  Planning and monitoring inbound and outgoing deliveries.  Supervising logistics, warehouse, transportation, and customer services.  Organizing warehouse, label goods, plot routes, and process shipments.  Responding to any issues or complaints.  Researching ideal shipping techniques, routing, and carriers.  Working with other departments to incorporate logistics with company procedure and operations.  Evaluating budgets and expenditures.  Updating and evaluating metrics to assess performance and implement enhancements.  Ensuring all operations adhere to laws, guidelines, and ISO requirements.  Supervision of online sales and account management of social media.  Responsible for handling queries of customers of social media accounts.  Managing the orders taking from different social media platforms like (Facebook, WhatsApp, Snapchat, Instagram & Company Official Website).  Responsible for finalizing the order and look after till it dispatched.  Responsible for stitching of orders that she gets from regional offices as well as from different social media platforms.

 Supervising warehouse staff and daily activities.  Managing, evaluating and reporting on warehouse productivity.  Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.  Ordering supplies and maintaining suitable inventory levels.  Checking orders, bills, items received, inventory, and deliveries for accuracy.  Maintaining records, reporting relevant information, and preparing any necessary documentation.  Ensuring basic maintenance standards and compliance with health and safety regulations.  Performing a daily inspection of the warehouse grounds.  Coordinating and maintaining fleets and equipment.  Communicating and coordinating with other departments and customers.  Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.  Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

 Supervising warehouse staff and daily activities.  Managing, evaluating and reporting on warehouse productivity.  Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.  Ordering supplies and maintaining suitable inventory levels.  Checking orders, bills, items received, inventory, and deliveries for accuracy.  Maintaining records, reporting relevant information, and preparing any necessary documentation.  Ensuring basic maintenance standards and compliance with health and safety regulations.  Performing a daily inspection of the warehouse grounds.  Coordinating and maintaining fleets and equipment.  Communicating and coordinating with other departments and customers.  Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping.  Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations

 Support in administrative tasks like preparing or editing reports presentations; conducting online research; coordinating follow up actions from leadership meetings.  Perform related clerical work like creating presentations, spreadsheets documents.  Maintain executive’s appointment schedule by planning & scheduling meetings, conferences, teleconferences and travel expense reports.  Welcome caller’s visitors in person or on the telephone; answering or referring inquiries.  Direct visitors, employment applicants, salespersons and customers to appropriate locations parties.  Maintain office and kitchen supplies inventory by checking stock to define inventory level; anticipating needed supplies; evaluating new office products; placing expediting orders for supplies; verifying receipt of supplies.  Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment techniques.  Maintain facilities by planning space allocations, layouts and floor moves; arranging for supervising building maintenance.  Perform secretarial tasks like filing, sorting, and mail distribution completing special projects.