Abdou KANE

Senior Project Director

About

With an extensive background in telecommunications and operations management, my role as Senior Project Director at ANSI allows me to lead initiatives that bolster rural connectivity and foster financial inclusion. Our team has successfully enhanced broadband access for rural communities and advanced Niger's ICT strategy, a testament to our collaborative efforts. While working at Ericsson as Managed Services Chief Operating Officer, I pioneered customer-centric strategies and improved financial outcomes through innovative cost optimization measures. These experiences have honed my ability to manage complex projects and drive transformative change, ultimately contributing to sustainable development and economic growth in the communities we serve.

Country

Niger

City

Niamey

Industry

Information Technology & Services

Skill

Project Management, Managed Services, Business Strategy, Telecommunications, Wireless, Change Management, Operations Management, Team Management, Coaching

Experience

Senior Project Director

Agence Nationale pour la Société de l'Information (ANSI)

2019-9 - Present · 7 yrs 1 mo

Niger

Lead the Project Management Unit (15 consultants) responsible for the Smart Village Project financed by the World Bank. it is a major pillar of Niger’s ICT strategy : Broadband access for rural Communities , improve the legal framework to foster private investments, accelerate financial inclusion, promote the fintech development and digitalize the payments mainly for rural communities

Managed Services Chief Operating Officer ( MSCOO)

Ericsson

2018-5 - 2019-8 · 1 yr 4 mos

Cameroon

- Directed operational and financial performance for Orange Cameron’s Managed Services contracts. Pioneered a new customer centric approach by Customer Segmentation with associated Key Performance Indicators - Improved the contact ‘s profitability (+ 2% UM YoY) by developing add-on sales. - Developed training programs to develop ICT skills (4G, Fixed Internet Access). - Implementation of MSTOP processes

Managed Services Chief Operating Officer (MSCOO)

Ericsson

2017-3 - 2018-4 · 1 yr 2 mos

Mali

Managed the operational and financial performance of Orange Mali MS contracts including hiring, training, and evaluating 87 staff and 12 external service providers. Project included passive/active maintenance, radio optimization, and Data.  Improved financial performance by 15 % by implementing cost optimization initiatives (Operations, Sourcing).  Stabilized network operations in the high-risk area of Northern Mali.

Managed Services Manager

Ericsson

2013-7 - 2017-3 · 3 yrs 9 mos

Togo, Benin

Drove operational performance for the mobile network (600 sites, 2G/3G) and overall customer satisfaction. Expanded customer portfolio to the leading operators in Benin with the Management of MTN Benin Rural network.  Awarded Best Mobile Network (Feb. 2016) for operational processes for Moov Benin.  Distinction “Key Contributor for Operations Excellence” 2016 and 2014.  Established a Cost Optimization Initiative in Benin to reduce the OPEX by 25 percent.  Improved customer perception regarding Ericsson’s Manages Services delivery (80 percent Customer Satisfaction Index) in Togo.

Chief Technology Officer

e& UAE

2003-9 - 2013-5 · 9 yrs 9 mos

Central African Republic

- Developed and executed technical strategy, CAPEX/OPEX, operations and day-to-day Network KPIs. Member of the Leadership Team. - Spearheaded rollout, operation, and maintenance of 2G/2.75G nodes (more than 500 sites). - Successfully managed complex Core and RAN swap projects (Siemens to Ericsson Soft Switch, MGS, CS 3.0, IN Platforms).