Kanchan Ajwani

Kanchan Ajwani

Coordinator (Medical Oncology) @ Action Cancer Hospital

About

"In healthcare, small actions behind the scenes make a big difference. I’ve built my career ensuring those actions are timely, accurate, and meaningful." My journey began in banking at HDFC Bank, I learned the value of clear communication, accurate documentation, and putting people first. These skills became the foundation for my transition into healthcare Sector. For over a decade, I’ve worked across reputed hospitals like B.L. Kapur, Rockland, Sehgal Neo, and currently, Action Cancer Hospital. In every role, I’ve worn many hats—admission manager, emergency desk support, document handler, billing executive, and most importantly, a compassionate listener. 🎯 Here’s what I bring to the table: -Comprehensive OPD/IPD coordination and front desk management -Expertise in emergency support, ambulance coordination, and patient admission -Strong command of medical billing, documentation, and registration workflows -A deep focus on patient communication, satisfaction, and empathy-driven service Currently, as a Patient Care Coordinator in the Medical Oncology department, I manage processes that directly impact patient well-being—handling records, weekly reports, interdepartmental coordination, and ensuring a seamless care experience. Looking to connect with professionals in healthcare operations, and hospital management. Let’s collaborate or exchange insights!

Country

India

City

Delhi

Industry

Hospital & Health Care

Skill

Patient Care Management, Microsoft Office, Query Resolution, Sales Assistance, Customer Relationship Management (CRM), Front Office Operations, Customer Service, Healthcare Operations & Administration, Billing & Financial Handling, Communication & Customer Service, Medical Coordination & Patient Management, Communication & Interpersonal Skills, Organizational & Analytical Skills

Experience

Action Cancer Hospital

Coordinator (Medical Oncology)

Action Cancer Hospital

LinkedIn
2017-12 - Present · 8 yrs 10 mos

India

-Managed patient care processes including registration, follow-ups, and admission coordination in the Medical Oncology department -Facilitated clear communication with patients and attendants, resolved queries, and supported OPD staff and HOD instructions -Prepared documentation, certificates, and weekly analytical reports to improve clinical operations and patient experience

Sehgal Neo Hospital

Front Desk Executive

Sehgal Neo Hospital

LinkedIn
2015-1 - 2017-9 · 2 yrs 9 mos

Delhi, India

-Handled patient registration, OPD/IPD coordination, and end-to-end admission and discharge formalities -Managed procedure, emergency, and discharge billing along with financial counseling for patients -Oversaw bed management, room shifting, and console operations to ensure smooth front desk functioning

Rockland Hospital, Dwarka

Patient Care Coordinator

Rockland Hospital, Dwarka

2013-10 - 2015-8 · 1 yr 11 mos

New Delhi, Delhi, India

-Managed patient admission, registration, and documentation processes with a focus on accuracy and timeliness -Coordinated ambulance services, maintained patient waiting lists, and assisted emergency cases effectively -Prepared lab/testing-related bills and supported patients and visitors with admission queries

BLK - Max Super Speciality Hospital

Front Desk Executive

BLK - Max Super Speciality Hospital

LinkedIn
2012-10 - 2013-10 · 1 yr 1 mo

New Delhi, Delhi, India

HDFC Bank

Executive Sales Assistant

HDFC Bank

LinkedIn
2010-8 - 2012-9 · 2 yrs 2 mos

New Delhi, Delhi, India

SHRI BALAJI INSTITUTE OF MEDICAL SCIENCE PRIVATE LIMITED

Front Desk Executive

SHRI BALAJI INSTITUTE OF MEDICAL SCIENCE PRIVATE LIMITED

LinkedIn
2007-4 - 2010-6 · 3 yrs 3 mos

New Delhi, Delhi, India

Education

Delhi University

Delhi University

LinkedIn

Business/Commerce, General

2003-8 - 2006-3 · 2 yrs 8 mos

Kanchan Ajwani's Contact Information

Email

******@***.com

Phone

(**) *** ****

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