KAMIL ÇAYIRLI PMP

Lead enterprise technology strategy and digital transformation across software engineering, enterprise applications, infrastructure, cloud and IT operations. Lead a 10-member IT organization responsible for software engineering, enterprise applications, infrastructure and IT operations. Own AWS cloud operations and enterprise infrastructure, ensuring scalable, secure and highly available platforms. Lead Salesforce CRM and SAP Business One product development, enhancements and enterprise integrations. Designed and delivered 20+ enterprise integrations using MuleSoft across internal and third-party platforms. Established API governance and enterprise integration architecture to improve scalability, maintainability and interoperability. Lead software development and digital product initiatives in collaboration with business teams. Drive enterprise modernization initiatives across applications, infrastructure, integration and digital products. Technology Landscape: AWS · Salesforce · SAP Business One · MuleSoft · API Management · Enterprise Integration · Cloud Computing · Software Engineering · Product Management

Led enterprise technology modernization, automation, CRM, analytics and AI initiatives with direct impact on operational efficiency and revenue. Led SAP modernization and cloud integration initiatives, reducing manual processes by 30%. Implemented RPA and OCR automation across finance and operations, reducing cycle times by 22% and error rates by 15%. Designed an analytics-driven CRM lifecycle strategy, reducing churn by 10% and increasing customer lifetime value by 10%. Developed and deployed an AI-powered recommendation platform that generated ₺1M+ incremental revenue. Established product analytics and experimentation frameworks using Firebase, Google Analytics, Mixpanel and A/B testing. Implemented NLP and OCR-based complaint management automation to improve service efficiency and response quality. Technology Landscape: SAP · AI/ML · RPA · OCR · NLP · CRM · Firebase · Google Analytics · Mixpanel · Cloud Integration

Led enterprise applications, digital platforms, AI, automation and Agile transformation across a large-scale travel technology ecosystem. Led Microsoft Dynamics 365 CRM implementation, improving campaign performance and reducing bounce rates by 15%. Delivered SAP SuccessFactors transformation, improving HR process efficiency by 20%. Led AI initiatives including hotel and flight dynamic pricing and AI-powered demand management solutions. Directed the renewal of Coral and Tatil.com web and mobile platforms serving 3M+ monthly unique users. Established and scaled the Robusta RPA program, automating 40+ finance and operational processes. Established the Agile Office and led organizational Agile transformation, increasing team velocity by 20%. Technology Landscape: Microsoft Dynamics 365 · SAP SuccessFactors · AI/ML · Dynamic Pricing · Generative AI / RAG · RPA · Agile

Led product strategy, digital growth, data initiatives, AI/ML programs and enterprise technology transformation. Owned B2B and B2C product strategy and roadmaps, increasing site traffic and engagement by 15%. Established Scrum and led company-wide Agile transformation. Secured $100K TÜBİTAK funding for strategic AI initiatives. Delivered an ML-based churn prediction platform, reducing churn by 5%. Led Microsoft Dynamics NAV ERP and CRM migration for 400+ internal users, reducing manual processes by approximately 20%. Led end-to-end ISO/IEC 27001 ISMS implementation and achieved certification within nine months. Technology Landscape: AI/ML · Product Management · Data · Microsoft Dynamics NAV/CRM · ISO 27001 · Agile · Scrum

Led fintech product development, R&D and enterprise transformation initiatives. Managed the on-site R&D Center and TÜBİTAK-supported fintech technology initiatives. Developed AI-powered check scoring and real-time fraud detection solutions. Owned end-to-end product management of the mobile application, including product strategy, roadmap and UI/UX. Led strategic enterprise platform transformations including Salesforce CRM migration and factoring software modernization.

Led company-wide migration to the Odoo ERP and CRM platform. Owned the end-to-end product roadmap and development lifecycle of Tatil.com. Delivered an AI-powered dynamic pricing engine to support revenue optimization. Implemented BPM technologies to automate large-scale enterprise workflows.

Improved fleet operation efficiency by 20% by implementing ERP systems and optimizing processes.

Analyzed and optimized business technology processes, supporting digital transformation initiatives

Managed Oracle EBS ERP analysis and streamlined business processes, improving telecom operations by 15%.

Lead 5 SAP integration modules, enhancing system interoperability and improving business efficiency by 15%