Kameliya Kaneva

• Retal Chain Management: Responsible for the effective management of retail locations in Sofia and across the country, including optimizing operations and enhancing customer satisfaction. • Opening Organization: Participation in the preparation and organization of new store openings, including event planning and marketing campaigns. • Order Preparation: Preparing orders for goods from external suppliers and the central warehouse to ensure optimal stock levels. • ERP Implementation: Active involvement in the design and implementation of an ERP system, improving management efficiency and accountability. • Merchandising and POS Materials: Preparation, design, and implementation of merchandising strategies and POS materials that enhance product visibility. • Promotional Activities: Organizing promotional campaigns to increase sales and attract new customers. • Personnel Management: Recruitment, training, and management of the team to ensure high standards of service and efficiency. • Process Coordination: Ensuring smooth coordination of processes within the retail locations, including quality control and compliance with company standards. • Creation of Internal Rules: Development and implementation of internal rules and procedures to optimize work processes. • Logistics Management: Coordination of logistics processes for effective management of deliveries and inventory. • Support for the Online Department: Suggestions for software improvements and monitoring the execution of online orders to enhance customer experience. • Problem Resolution: Actively resolving daily organizational issues related to store management.