kamal elharam

director, product management

About

Kamal Elharam is a Certified Chief Information Officer (CIO) Executive with diverse IT and business experience and proven success record. He is experienced working in diverse business cultures including US corporate, US/UK consulting, US non-profit, and US federal government. Kamal has successfully managed and supervised several teams and systems in the last 18 years. Passionate and experienced in cloud computing delivering business value through innovative solutions and effective partnerships. Specialties: · Certified Chief Information Officer (CIO) Executive, IT Standards,Operations and Infrastructure, Problem Management, Application Management, IT Human Resources, and Vendor Management · Business Communications, IT Budgeting and Cost Management, Decision Making and Risk Management, Demand Management, IT Portfolio, Performance Measurement, and Governance

Country

united states

City

boyds

Industry

financial services

Skill

program management, it strategy, vendor management, crm, strategy, governance, cloud computing, project management, business analysis, business process, leadership, management, it management, agile project management, data analysis, enterprise architecture, agile methodologies, telecom bss, project planning, databases, consulting, information technology, salesforce.com, business intelligence, software development, amazon web services, data, business process improvement, telecommunications, erp, application lifecycle management, networking, customer experience, etl tools, ruby on rails, incident management, cio advisory services, big data, financial analysis, data visualizer, data change agent, heroku, erp implementations, crm integration, application management, enterprise integration, amazon cloud, financial forecasting, demand management, itil process

Experience

consultant

digital focus

2005-10 - 2007-1 · 1 yr 4 mos

* Load Forecasting and scheduling System Feasibility study for an International Transportation Company * IT Strategy engagement for CIO of a major UK Telecommunication Company * Cognos BI Strategy engagement, in partnership with IBM, for a World leader in building materials

director and associate deputy chief information officer

fda

2016-11 - 2017-8 · 10 mos

Acting IT Director and Associate Deputy CIO for the Center for Devices and Radiological Health. Leading the Business Information Solutions team of Talented IT Program Managers and Analysts. Responsible for the Center's IT Investments across multiple portfolios through the entire life cycle. Technical Advisor for the Center for Devices and Radiological Health's multi-year Digital Transformation Initiative. Co-chairing the FDA Platform subcommittee alongside the FDA's CTO. Voting member of the FDA's CIO Council governing IT Strategic direction and prioritization, IT policy and requirements development, IT operations and security, IT investment review and capital planning, IT planning, programming, budgeting, and execution.

scsep data manager

center for workforce inclusion

2007-2 - 2009-4 · 2 yrs 3 mos

Lead transformation efforts of a legacy database system used to track program participants and feed data to government funding source.

director, product management

fannie mae

2017-9 - Present · 9 yrs 1 mo

director, information systems and technology

senior service america

2011-2 - 2013-12 · 2 yrs 11 mos

Member of the executive team. Provides project management, leadership, and technical strategy. Develops and implements Strategic Information Technology Plan, prepares and manages the technology organization budget. Manages Team of 4 Managers with 12 direct reports across IT and Front End Program Support. Manage Telecommunication, Content, and IT support for HQ staff. Leads organization and network's ERP, CRM, financial forecasting tools, and Analysis/BI stack. Formulated and executing organization Cloud strategy. Leading organization in adopting SaaS/PaaS (Salesforce, Exchange Online, Office 365, AWS, Heroku). Assumes product ownership for technology related initiatives. Thought leadership and collaboration with cloud industry leaders (April 2012 - Speaker at Cloudforce DC 2012 - Salesforce Foundation Breakfast, and May 2012 - Co-presenter with Intel/Mcafee - Intel Cloud SSO deep dive)

senior manager, information systems department

senior service america

2009-4 - 2011-2 · 1 yr 11 mos

Managed and supervised SSAI Information Systems Department (Application Development Team, Database Team, and Frontend Support Team) in maintaining existing and developing new MIS and web applications for Senior Service America staff and a network of 80+ partners (300+ users) in 16 States Oversaw the planning, development and production of SSAI & Program/Grant Applications and User Support Delivery and provided thought leadership to SSAI on best practices for Systems and Data Management

data analyst

insurance institute for highway safety

2004-1 - 2005-10 · 1 yr 10 mos

Managed SAS BI platform used to supply institute researchers, statisticians, Institute's President, and the Communication Department with key indicators and reports used for academic & scientific research papers, presentations, and press calls & interviews.

team lead

verizon

1998-1 - 2003-1 · 5 yrs 1 mo

Led efforts to develop and implement Systems and processes to facilitate over 60 successful data migrations over a period of 5 years for a total of 20 million Telecom customer billing and CRM records across multiple lines of business (Consumer, Global Services, and Federal)