kalyani das

* Head Quality Assurance division for the organization * Management Representative of the organization for ISO 9001 Quality Management System * Preparation, release and control of the Quality System Manual (includes functional procedures, checklists, templates) * Review project documents e.g. Project Management Plans, Quality Plans, Configuration Management Plans, Test Plans, Functional Specification * Plan and conduct internal quality audits * Analyze audit results and metrics * Conduct process training for the employees * Review quality system performance with line management * Identify opportunities for quality movements * Lead a cross functional team detailed gap analysis against CMM level-2 and level-3 * Develop and implement organizational roadmap for CMM level-3 achievement * Liaise with external agencies for ISO 9001 certification and CMM appraisal * Successfully led ISO-9001 certification journey for the organization

* Member of Quality Assurance Group and SEPG (Software Engineering Process Group) * Process definition, deployment and improvement as per ISO 9001 and SW-CMM model of SEI * Conduct internal quality audit * Conduct training including for auditors * Review of project plans and other artifacts * Causal analysis and defect prevention * Provide support to projects for IPMS – Integrated Project Management System (internal tool) * Facilitate meetings for Project Startup, Inter group Co-ordination, Project Closure * Head the Branch Audit Group for TCS, Kolkata (200 projects under scope) * Conduct Software CMM Level 4/5 assessment * Quality Consultant for external clients e.g. USAA (United States Automobile Association) in Texas, USA

* Internal quality audit * Implement & maintain Customer Complaint Resolution System * Conduct product audit in the workshop * Develop and implement Quality System Manual * Prepare company reports for Quality Award competitions (in 1994 ABB received Regional Quality Award from Confederation of Indian Industries & National Quality Award from Institute of Directors) * Calculate Cost of Quality for various business areas * Was awarded by the Managing Director for submitting best suggestion of the year towards product quality improvement * Pre-tender stage engineering calculation of ESP, bag filter, ducting as per customer specification

* Inspect products (mostly automobile components including BMW vehicle parts manufactured at the workshop) * Set up and operate high precision dimension measuring system for selected manufactured components * Statistical analysis of quality control data * Rejection analysis of components for root cause elimination * Prepare Quality Plans * Prepare Quality Manual * Liaise with external certification agencies for ISO 9001

* Quality Manager in the Process Engineering Services group for DBS (Development Bank of Singapore) * Define and implement a solution delivery framework according to CMMI with primary focus to project management * Process compliance check for IT projects * Conduct CMMI process training for practitioners * Collect and analyze monthly project metrics * Conduct CMMI class-C appraisal * PMO in Corporate Program Office * Facilitate adoption of project management best practices and procedures * Coach IT programs / projects on CMMI standards * Facilitate workshops for project estimation, project planning, tailoring, risk management, lessons learned * Monitor, analyze monthly status reports from IT programs and projects * Review of Business Cases for Project Council decision on the funding approval

* Head of Quality Assurance department * Lead CMMI Level 3 journey for the organization * MR (Management Representative) for ISO 9001 accreditation * Drive process definition and improvements according to CMMI and ISO 9001 * Internal audit for process compliance * Collect and analyze organizational metrics (both product and process related)

* Successfully initiated and led PPQM (Project & Quality Management) organization for Credit Suisse APAC region * Established a Quality Management Dashboard (metrics) reporting system for global IT organization