kalrin 潘思霓

* Grow and Retain Large Merchant portfolio of US$130M Retails and Servcies Account in South East Asia region * Conduct Quarterly Business Review to share performance, understand merchant 's need and tailor / adjust the partnnership plan according their goals. * Create Marketing opportunities for merchant to grow their brand awareness globally.

* Core Founding Team-member of award winning startup * Effective multi-task in helping setup pricing, establish global distribution channel across JAPA and greater china, EMEA. * Lead a diverse project team across functions, to ensure product and services delivery efficiency * Design end-to-end operational process for online global distribution re-order scheme * Conduct product training for global distributor in China and Singapore.

* Acquired US$8M net-worth of client in 2011 * Manage to revive old prospects to active sales cycle through leveraging with global key linkages and provide industry best practices. * Build a huge business sales pipeline of US$60M in 2012. * Ability to differentiate from business competitor through understanding client's business acumen's and helping client to meet their business goals.

* Manage US$140 million key global fortune 500 Account portfolio. * Effectively help to streamline clients's business processes and reduce payment delinquency * Step up as Regional Account Manager to manage multiple JAPA markets to implement and coordinate cost reduction project to support client RHQ initiatives. * Initiate customized solutions to reduce client business cost by 9-10% through collaborating with American Express business partners to improved client profit margins. * Run community work for critically ill children in collaborating with American Express

* Strong Interpersonal Skills * Received multiple testimonies from directors of reputable companies for exceptional servicing * Problem Solver * Persistent personality with good follow through in handing client requirements and sales objectives * Result driven * Achieve constant results in exceeding SGD 1.2 million in acquisition targets per month * Achieved full acquisition traded volume of New Billing USD 5,088,631 million (136%) , Traded volume of USD 1,470,925 (117.3%) of Carry-over Target * Ambassador Award Winner in 2007

* Supervise and manage consumer finance call center with 16 telemarketers * from acquisition, retention and account development. * Drive individual performance and team monthly targets. * Initiate and reform team member's staff benefits and incentive reward programs. * Develop automated tracking programs for reporting and commission to increase productivity * Support Team leader in day-to-day business initiatives * People-oriented , self driven and process excellent customer services skills to handle difficult customers * Strong ability in multi-tasking and deliver results in fast-paced environments.

* Achieved Recognition of Excellence Award as Best Customer Service Representative in American Express Corporate Services of the Year in 2003. * Result Oriented mentality. Archive top sales status in 2003 for consecutive months from Jun * Dec * Managed and led a team of 8 to achieve 3 months consecutively Group Sales Target from the start of my position from January to May 2004 * Single-handedly designed and produced the American Express Corporate Services Departmental Intranet and Monthly E-Newsletters * Ability to troubleshoot complex problems through unconventional strategic thinking * Possess a high degree of professionalism and dedication towards exceptional quality * Effective team player with outstanding communication and interpersonal skills. * Conduct product effective coaching for call handling team and individual * Motivate call handling team and individuals towards achieving objectives

* Acquire new and manage existing PayPal partnership * 3) Run roadshow, events * 3) Support and create new marketing collatorals on behalf for regional partners, implementing partner presentations, help all communications with resellers, creating plans for growing market share and communicating channel activities. * 4) Contract and Pricing Negotiation * 5) Support and coordinate integration work with our engineers with partners. * 6) Acquired in 8 new strategic partners across the region in 3 months. * 7) Conduct Product Training to Partners * 8) Established new joint marketing collatorals and materials for channel partners. * 9) Setup an total ecosystem to work out initial marketing opportunity to promote our partner to merchant who are keen to use their solution. * 10) Link potential marketing opportunity for Partner' merchant to grow and create brand awareness in APAC region through marketing campaign.

Activities and Societies: Scholarship Awards

Activities and Societies: Ceramic, Chinese Orchestra

Activities and Societies: Student Leader/ Prefect & Class monitor