Kalpana Sukumar

 Preparation of Quotation / Proforma Invoice to Customer  Sale Order Creation, S.O Amendment, S.O Cancellation in Oracle ERP.  Manual Sales order approval completion process through E-mail.  Daily Sales and Collection Update in Excel.  Pending Sales Order Update on Daily Basis to My Sales Team  Purchase order creation after completion of purchase request in Oracle. Manual approval for purchase completion process via email.  Sales Collection Report download from ERP  Customer Ageing Summary  Regular Stock Update to Sales Team and HO  Review Supplier’s Pending Order Status on a weekly basis and remind the supplier.  Coordinate with the Accounts team to ensure timely completion of the supplier payment process.  Supplier coordination such as PO until material clearance.  Payment Follow up customer on Weekly Basis  Dispatch Details to the customer on time with the necessary documents  Coordinate with the Logistics and Warehouse Team for the daily dispatch.  Customer Remarks Are Update in Oracle  Vendor and Customer Creation in SharePoint Software  Managed customer accounts to secure customer satisfaction and repeat business.  Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications

 To Generate Leads from INDIAMART, Quotation Preparation, Tender Preparation, Quotation Follow-ups, Order Processing, Proforma Invoice and Invoice Creation, Payment Follow-ups, Material Follow-ups, Comparative Statement Preparation, Handling Email & Letters  Handled customer inquiries by staying up to date on market and industry trends and finding unique solutions to issues.  Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.  Maintained detailed records of all client interactions, ensuring consistent service delivery across the organization.

 Purchase Order Creations in ERP, Price Negotiations of Procurement Materials with Customer, Identify & source of New Raw Materials & packing materials for our R&D, Purchase and Accounts (like Journal, Receipt, Payment, Purchase Bill) Entries in Tally ERP 9, BRS, Cheque preparation, Material Follow-ups, Coordinate with Factory for Their requirements for Productions  Negotiated with vendors to procure best prices and quickest service for equipment and supplies.  Managed the end-to-end procurement process, from purchase order creation to payment processing, ensuring accurate documentation and timely execution.  Assessed quality standards and encouraged suppliers to integrate standards with company objectives.

 Quotation Preparations, Online / Offline Tender Preparation, Quotation Follow Ups, C Form Collection, Payment Collection through Phone / E-mail, Sale Order and Work Order Processing, Invoice Preparations, Material Despatch Follow-ups, Coordinate with Engineers for Reports, Handling E-mail and Letters and calls  Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.

  Quotation Preparations, Online / Offline Tendering Preparation, Sale Order and Work Order Processing in Tally ERP 9 As well as Word, Coordinate With Engineers for Reports, Handling E-mail and Letters  Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.  Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.

 Quotation Preparations, Tender Preparations, C Form Collection, Invoice Preparation, Import Purchase, Maintain the Dispatch Section, Handling E-mail and Letter and calls  Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.  Submitted reports to senior management to aid in business decision-making and planning.  Managed customer accounts to secure customer satisfaction and repeat business.