Kalli King-Jones

• Aid in the development and support of programs and technology for doctors and physician offices • Conduct testing with physician-related systems for facility-specific requirements • Proactively round HCA facilities and medical practices to ensure the criteria for physician assistance are understood • Track and communicate patterns and concerns that can impact the relationships between administration and physicians

In Addition to Medical Office Specialist Duties: • Provides administrative expertise to ensure all patients receive high quality, efficient care. •. Report daily to Practice Manager. • Develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained. • Restructures, edits, and maintains manuals for the front office staff to use as training resources and reference materials. • Ensure the timeliness and accuracy of patient charge entry into the billing system. • Coordinates the Quality Initiative opportunities for the office by monitoring patient appointments, distributing appropriate forms to providers, and submission of pertinent documentation to insurance companies.

• Oversaw Three CPFCC Locations Imaging and Therapy Orders, ensuring outside facilities received full medical records for procedures. • Appointed EAG Secretary, Represents Home Office in the Employee Advisory Board for CPFCC. • Educate and Implement Televisit appointments for Providers and Patients. • Manages all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones. • Responsible for organizing and filing Medical Records and Patient information • Assists with collecting and recording co-pays including balancing daily deposits. • Experienced with Family Care, Anticoagulation Clinic and Neurology Practices

• Organized Showcases, travel accommodations, and meal plans for parents and athletes for entire Cheer Organization • Designed and implemented State Routines, Pep Assembly Routines, Game Day Performances, Fundraising Clinics and Daily Practices • Utilized talent management skills to evaluate and select team members • Enforced compliance of school athletic policies, maintained team attendance reports, and completed injury / incident reports as needed • Worked with parent appointed committees to identify and lead team building activities

• Acquired knowledge of manufacturing, distribution, and sales of wine, liquor, and beer • Fostered positive customer relations to promote company good will • Certified by Glazer’s University, earning an Undergrad degree in wine, spirits, and malts

• Promoted from Sales Associate to Team Sales Leader in 2013, accountable for supervising employees, calculating daily sales goals, and reporting to higher management. • Trained sales associates over lotion and salon knowledge, as well as various sale approaches towards customers

• Reached monthly and daily sales goals on a consistent basis • Certified by Smart Tan, in relation to UV protection, skincare, and bed maintenance, March 2012 • Organized and kept track of over 200 incoming and outgoing supplies and prepared reports on inventory balance • Mastered customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty

• Enhanced sales volumes in three stores in the Kansas City area • Maintained loss prevention standards through awareness and guest service • Created and organized multiple floor sets for seasonal products

Member of the 2011 UCA All- Girl National Champion Cheer Team