Kaiwen Xu

• Starting as an intern, and then a full-time engineer in a hardware tester design company. • Delivered tailored customer support to high-profile clients such as Tesla and Apple. Regularly led video consultations, understood client needs, and coordinated with internal teams to resolve complex issues, ensuring customer satisfaction and retention. • Conducted code-level troubleshooting and cross-functional debugging in agile teams. • Performed rigorous QA on embedded software and internal tooling pre-release. • Designed and developed automated "Conformance Test Suites" using Python. • Collaborated with hardware and software teams to optimize internal processes. • Travelled to the UK and Korea to provide in-field technical support for our important customers, resulting in accelerated issue resolution and improved client satisfaction.

• Grade assignments and exams for COMP421(Database System) course • Hold office hours to answer students’ questions • Under superivse of Professor Bettina Kemme

• Grade assignments and exams for COMP360(Algorithm Design) course • Hold office hours to answer students’ questions • Under superivse of Professor Robert Robere

• Supervised by Prof. Claude Crépeau from School of Computer Science in McGill University. • Worked on the field “Zero-Knowledge Proof”. • Developed an algorithm to do “Keccak to 3-COL Conversion” that facilitates the application of zero-knowledge proof. • Wrote a 20-page paper about my research results.