Kaitlyn O'Kresik

Handled metrics to prevent user issues while delivering effective end-user data interaction. Worked with & presented analytics for BI efficiency & daily reports for company departments.

Contributed to projects & meetings involved with sales forecasts, data implementation, & product tracking. Created visuals from data used by company representatives & corresponded with those involved with sales promos, distribution, & country-wide product displays.

Responsible for making sure the customer’s needs are at hand and that everything is done to find what they need or answer any questions they may have. Going above and beyond to make their Lowe’s visit as convenient and concise as possible.

Responsible for customer satisfaction and promptness while answering and making orders, along with keeping positive relations with coworkers in a fast-paced environment.

I took an EDSGN class my Freshman year of college. I had a group project where we had to think of ideas of how to efficiently and effectively collect and supply water to poorer countries. We had to consider low costs and what would be best for the environment. This experience helped me with group compatibility and team building skills. From this experience, I am able to feel more confident relaying my ideas to other people.

Relayed to the Operations Department manager business updates across the Primary Health branches in Pennsylvania along with scheduling appointments for people with no health insurance.

Business/Data Analyst with a certificate in SAP software