Kaia Ding

Data Reporting • Produced and maintained 10+ recurring HR reports supporting both corporate (500+ employees) and local site (80 employees), with select dashboards built in Power BI using DAX for executive visibility. Combined HRIS data with manually gathered inputs from department contacts to ensure accuracy and relevance. HRBP • Partnered with site leadership to manage HR operations for an 80-employee facility, including staffing, onboarding/offboarding, attendance policy implementation, and incentive program implementation. • Supported HRIS setup, flagged policy issues, and collaborated on improvements. Led engagement events and site-level HR initiatives to foster a compliant, connected workplace. • Provide administrative support for employee relations cases, performance management efforts, and project/program management. Also, maintain documentation and support the disciplinary actions, performance improvement plans, and investigation. Process Integration • Created and automated a temp workforce change notification system using Power Automate, enabling real-time notification to stakeholders. This improved visibility of workforce shifts, reduced communication delays, and empowered faster staffing decisions and onboarding coordination. • Built a centralized temp recruitment request system via Power Automate to manage requests across 3 staffing agencies. Streamlined the hiring process, enforced request authorization controls, and improved visibility into open requisitions and agency workload.

Rotated across departments, involved into diverse projects by supporting, observing administrative initiatives. HR • Created and managed 20+ employee data and benefit costs on Tyler Incode within one week, enabling timely access to payroll and timekeeping systems. • Executed benefit administrations by analyzing 250+ enrollments in Excel to identify employees missing required actions for timely follow-up. • Observed and Conducted risk assessments by managing insurance for city properties and responding to liability claims, reducing potential risks for the city. City Secretary's Office • Assisted with the "Council for a Day" event, creating presentations that highlighted each participating student, fostering public engagement and satisfaction. • Prepared the dissemination of election-related information by cross-referencing and processing multiple documents to meet regulatory deadlines for public notices. Finance • Shadowed accounts payable, purchasing, utility billing, budget, and payroll. • Reconciled invoices and benefits for two insurance plans over 17 months, ensuring accurate identification of discrepancies. City Attorney's Office • Updated the charter spreadsheet following council resolutions to ensure records accurately reflected recent legislative changes. • Collaborated with city attorney to analyze short-term rental regulations from various cities and draft a customized ordinance to meet council members' requirements and community needs. • Assisted in processing public record requests under the Texas Open Records Act, including identifying and contacting third-party contractors to assess their willingness to disclose information and protect their rights. IT • Implemented a PowerShell-based solution to identify and eliminate duplicate files in shared network folders, improving data management efficiency and optimizing storage space usage.

@ Compensation & Benefits Planning Department • Digitalized, analyzed, and visualized 360+ job data correction requests within PeopleSoft using Excel and Power BI, identifying 30% avoidable errors through 3 detailed interactable dashboards. • Created 3+ BPMN flowcharts to streamline workflows for job data correction and retirement management, leading to improved processes. • Responded and categorized 100+ employee inquiries about new benefits policies, providing insights to enhance communication and policy understanding.

• Managed logistics, promotion, execution, and reimbursements for 20+ lectures simultaneously, demonstrating strong project management and multitasking skills. • Utilized effective communication, negotiation, and marketing skills along with innovative recruitment strategies to successfully recruit 7 participants for focus group interviews within 3 hours, significantly outperforming the assistant group average and demonstrating strong talent acquisition capabilities.

@Project Administration and Assessment Division Office of Research & Development • Managed and validated student and temp worker applications, ensuring data integrity for staffing.