Kai Chong Lau
Yield Data Analyst @ Skyworks Solutions, Inc.
About
As a Final Industrial Systems Engineering student at the National University of Singapore (NUS), I bring a unique blend of theoretical knowledge and practical skills to the table. With a passion for data analysis driving my academic pursuits, I possess an unwavering drive to tackle real-world challenges. Known for my strong work ethic and meticulous attention to detail, I consistently exceed expectations. Thriving in collaborative environments, I foster a positive atmosphere with my optimism and strong interpersonal skills. Eager to leverage my academic background and hunger for growth, I'm actively seeking a challenging role where I can contribute meaningfully.
Singapore
Singapore
Public Relations & Communications
Microsoft Power BI, Google Cloud Platform (GCP), Data Lakes, Extract, Transform, Load (ETL), Extract, Load, Transform (ELT), Statistical Data Analysis, Exploratory Data Analysis, Cybersecurity, IT Infrastructure Management, Data Analysis, Data Engineering, Project Management, Budgeting, Leadership, Teamwork, Team Management, Healthcare, Communication, Customer Service, SQL
Experience

Year 2 leadership positions
NUS Raffles Hall
Raffles Hall Volleyball Male Team, Captain 🔹Led volleyball team in planning training sessions, supervising budget, and coordinating communication with coach and higher-ups for participation in Inter-Hall games Raffles Hall Block Committee, Vice-Head 🔹Guided block committee in event planning and welfare distribution for block community. Raffles Hall Secretariat, Vice-Head 🔹Liaised with the Junior Common Room Committee (JCRC) of Raffles Hall, ensuring effective communication and smooth operations. 🔹Handled administrative tasks including Excel sheet management and coordination of the Annual General Meeting and Elections

Year 1 leadership position
NUS Raffles Hall
Raffles Hall Rag Committee, Project Director 🔹Led a team of 89 Performers to compete in a school-wide competition consisting of 13 other Faculty and Halls.

Customer Experience Specialist
🔹 Respond to survey enquiries promptly and professionally via inbound calls and emails. 🔹 Guide and assist respondents through the survey completion process, ensuring accuracy and completeness. 🔹 Accurately compile, record, and input survey returns and data into our systems. 🔹 Conduct thorough verification processes to maintain data integrity. 🔹 Identify and resolve inconsistencies in responses through effective questioning and clarification. 🔹 Clearly explain survey objectives and interpret survey questions to enhance respondent comprehension. 🔹 Respond to respondent queries in a courteous and professional manner. 🔹 Ensure KPIs are met according to project timelines. 🔹 Provide regular status reports to supervisors.

Patient Services Specialist
🔹Patient Registration and Appointment Scheduling: Efficiently register patients, schedule appointments, and maintain accurate records in the system. 🔹Ensure timely communication with patients regarding appointment details and any necessary documentation. 🔹Assistance to Nursing and Clinical Staff: Provide support to nursing and clinical staff by assisting with patient-related activities, ensuring patients' comfort, and facilitating smooth patient flow within the facility.

Terrex Detachment Commander
🔹Accomplished Basic War Fighter Course - To enhance skill sets and instil unwavering confidence in preparation to assume the position of Platoon Sergeant. 🔹Received the CO Coin (2021) - NS award based on leadership during service
Kai Chong Lau's Contact Information
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