Kai Chin Tan

-Supported the Project Manager in coordinating workflow and communication between developers, designers, and stakeholders. -Collaborated with stakeholders to understand business goals, map existing processes, and define clear project requirements. -Translated business requirements into visual prototypes and process flows, designing wireframes and UI mockups using Figma. -Prepared and maintained comprehensive project documentation as well as documented functional specifications. -Performed analysis of current business processes to identify inefficiencies, and opportunities for improvement. -Translated business objectives into actionable technical requirements and ensured alignment with system capabilities and constraints. -Worked closely with development teams to validate solution design, decisions on UI/UX, data flows, and integration points. -Coordinated User Acceptance Testing (UAT), and supporting users during implementation.-Handled change requests by assessing impacts, communicating updates, and reprioritizing scope when necessary. -Presented findings, proposals, and progress updates to stakeholders across technical and non-technical groups. -Gathered post-implementation feedback and contributed to continuous improvement initiatives.

- Assist in overseeing projects from Indonesia, Malaysia, Singapore and Cambodia remotely. - Coordinate with subcontractors during site installation to ensure works are adhere to quality and safety standards. Conduct installation quality check on site installed by subcontractors and liaise with subcontractors for rectification works. Keep track of site issues and rectification works done. - Review documents submitted by subcontractors and liaise for subcontractors for rectifications. - Assist project teams for site installation and shipping arrangement of materials to site. - Attend weekly meeting with project teams and involve in weekly meeting slides preparation. - Involve in internal mobile app testing and provide training to subcontractors on the use of the app. - Assigned as Creative Director of the department for poster design in 2023. - Received award for excellence service in 2023.

Family agricultural-based business - Involved in daily administration work and managing correspondence. - Involved in keeping records of business transactions in the company. - Involved in management of foreign employees including arrangement of working schedule, monitoring workers’ performance on regular basis.

- Involved in Level 1 IT support. - Responsible for creating service reports regarding customer’s issues and inform technicians to assist in troubleshooting. Update and close service report on a regular basis. - Assist customer with troubleshooting process either through online communication or face-to face under supervisor’s guidance.